First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Posted Job
about 1 month ago

Relationship Manager

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To obtain sustainable asset, liability, and profitability growth by cross-selling to existing customers and by acquiring new relationships across the segment. Devise strategies around customer retention, service delivery, and healthy credit management.

Experience and qualifications

  • An appropriate business degree with 5 years’ experience in a similar environment.
  • 2-3 years general banking experience.
  • A full Grade 12 certificate with credits or better results in English and Mathematics


  • To acquire new client relationships
  • Identifying clients’ needs and delivering customized solutions and service for a targeted segment of clients.
  • Devise attraction and retention strategies surrounding target market.
  • Cross sell to prospective clients to maximize profits and returns of FNB Zambia Ltd.
  • Developing relationships with a wide range of product specialists within the Group to ensure that transactional related issues are directed through the appropriate area for resolution.
  • Developing in-depth knowledge of respective segment and the various legislative requirements of the entities operating within the portfolio.
  • Conduct client visits and presentations, and attend client events.
  • To train and develop Relationship Analysts.

Method of Application

Submit your CV and application on the Company website.

First National Bank Zambia Ltd (FNB) image
First National Bank Zambia Ltd (FNB)
Personal banking
Business banking
Corporate finance
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.