First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Posted Job
about 1 month ago

Learning Specialist at First National Bank (FNB)


To provide and co-ordinate the end-to-end process of learning management, including defining, designing, delivering, driving, deploying, and documenting learning interventions in partnership with Line, HR and identified stakeholders, and according to set standards To align and integrate all learning solutions to business and talent requirements

Experience and qualifications

  • Minimum qualification – Relevant Diploma
  • Experience – Relevant Degree and ETDP Certification
  • Additional knowledge – Tech savvy / experience with learning on multimedia platforms


  • Benchmark learning solutions against industry and global trends, design and develop innovative high-impact learning solutions that are aligned to best practice with high business impact
  • Analyse, record, and measure impact based on defined outcomes and success criteria post the learning solution according to the FNB framework and practice standards
  • Prepare management reports and compliance reports to report return on expectation and investment
  • Consult with relevant stakeholders to understand business requirements and document in measurable terms or business objectives
  • Partner with Human Capital in order to ensure integration of learning and development into the HR value chain
  • Enable reinforcement of learning experience with a focus on business and assist employee and line manager with alignment to relevant people practices and contextual support, and measurement
  • Utilise Axonify and digitise content where relevant
  • Specify program outcomes, conduct research, define learning experience, draft curriculum, and engage in course design for both internal and outsourced programmes
  • Ensure that learning content is created, costs are calculated, resources are allocated, and effective marketing and communication plans are developed
  • Check-in on program progress and goal alignment and ensure the acquisition of competence, and advise or render support accordingly
  • Prepare all lesson plans, aids, tools, and applications to support learners
  • Execute learning interventions, ensuring their delivery and facilitation for active learning and application.

Method of Application

Submit your CV and Application on company website, by following the link below.

Closing Date : 7th November, 2022.

First National Bank Zambia Ltd (FNB) image
First National Bank Zambia Ltd (FNB)
Personal banking
Business banking
Corporate finance
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.