In- Service Training Trust
Posted Job
about 1 month ago

Intern – IT Specialist

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Job Description

The Information Technology Support Specialist will provide direct technical assistance and support to ISTT staff for network, hardware, and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, meeting with staff to provide one-on-one technical assistance as needed/requested, providing training to staff on software and hardware use, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

Responsibilities

  • Analysing data to recommend improvements to existing systems or processes
  • Setting up new computers, networks, and software for new employees
  • Installing operating systems and other computer software applications on new computers
  • Coordinating with other departments to ensure that all technology is working properly for the company
  • Collecting, analysing, and storing data for use in reports
  • Supporting the maintenance of existing computer systems, including troubleshooting problems with hardware and software
  • Assisting with computer network security by scanning for vulnerabilities and viruses
  • Providing technical support for computer hardware, software issues and responding to user requests
  • Managing the website, MOODLE platform, and social media platforms

Requirements

  • Diploma in Information Technology
  • Excellent knowledge of MS Office.
  • Working knowledge of relevant operating systems, software, and programming
  • Excellent problem-solving and critical thinking skills
  • Keen attention to detail
  • Good organisation, time management and prioritisation
  • Efficient troubleshooting abilities
  • Effective communication skills, including speaking, writing and active listening

Method of Application

To apply for this job email your details:

Application deadline
28 Oct 10:47