Assistant ICT Officer

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ZAMRA wishes to invite applications from suitably qualified and experienced persons who are ambitious, innovative, energetic and performance-driven to fill in vacant positions.

About Zambia Medicines Regulatory Authority The Zambia Medicines Regulatory Authority (ZAMRA) was set up by the Medicines and Allied Substances Act (No. 3) of 2013 as a statutory body responsible for medicine and allied substances regulation in Zambia

ZAMRA’s vision is to be a leader and centre of excellence in regulation of medicines and allied substances. Its mission is to protect and enhance public and animal health through the regulation of medicines and allied substances.

To Undertake the development and maintenance of information systems in order to facilitate the processing, storage and retrieval of information

Key Duties and Responsibilities:

  • Undertake installation and upgrade Information systems and application software as required ensuring all set ICT standards are complied with
  • Undertake ICT User training
  • Maintain an inventory of ICT hardware across of ZAMRA Offices
  • Undertake preventive maintenance duties on ICT hardware,
  • Providing first line ICT technical support on ZAMRA information systems and users
  • Undertake routine preventative maintenance on ICT equipment
  • Maintenance and update Information on the Website
  • Participate in external customer support on the use of Integrated Regulatory Information Management System (IRIMS)

Qualification And Experience:

  • Full Form V/Grade 12 School Certificate with five (5) ‘O’Levels with credit or better, including Mathematics and English;
  • Bachelor of Science Degree in Information Technology lequivalent;
  • Knowledge of Content Management System such as WordPress or knowledge in web engineering
  • Membership to Information Communication and Association of Zambia (ICTAZ)
  • Four years work experience is required
  • Certifications in any ICT related field is an added advantage


  • interpersonal skills,
  • integrity;
  • confidentiality;
  • analytical skills;
  • Analytical thinking
  • Conceptual thinking; and
  • Customer service orientation

Method of Application

Applicants who meet the above qualifications MUST

Submit a signed application letter accompanied by a detailed Curriculum Vitae including three (3) traceable referees and day time telephone numbers and contact address.

Certified and validated copies of Academic and Professional Certificates

All applications should reach the undersigned.

Apply to:

The Director-General,

Zambia Medicines Regulatory Authority,

Plot No. 2350/M, Off Kenneth International Airport Road,

P.O.BOX 31890,


Application deadline
14 Oct 15:06