The Zambia Industrial Commercial Bank Limited (ZICB) is committed to meeting its mission of supporting its customers’ wealth creation and growth through provision of customer centric banking solutions to its chosen segments in support of commercialisation and industrialisation of the Zambian economy “24/7”. In line with its mission, the Bank is seeking to recruit highly motivated, result-oriented, well qualified and experienced professionals to fill the following vacancies.
Reporting to the Manager – Cards and Channels the jobholder will be responsible for monitoring, evaluating, investigating, and responding to suspected fraudulent transactions and chargeback disputes reported Cross the ZICB branch network whilst maintaining strict adherence to domestic and international chargebacks and regulations and resolving complex issues with little management over-site.
Qualification and Experience Required:
Skills Required to undertake the Role:
Method of Application
Only candidates who meet the above job specifications should apply by enclosing their detailed CV, photocopies of their academic professional qualifications and any other relevant documentation in support of their application, Daytime and reachable telephone and/or mobile numbers should be clearly stated.
Kindly note that only shortlisted candidates will be contacted. Applications should reach the undersigned:
Head Human Capital
Zambia Industrial Commercial Bank Ltd
5th Floor Longacres Mall-Office Block
Stand No 27395, Alick Nkhata Road Mass Media
P.O Box 30220