Absa Group
Posted Job
3 months ago

Branch Operations Manager

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Job Description

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner. Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

Job Description

  • People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
  • Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
  • Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
  • Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

  • Higher Diplomas: Business, Commerce and Management Studies (Required)

Method of Application

Submit your CV and application on company website: