Investrust Bank Plc
Investrust Bank Plc
Posted Job
27 days ago

Sales Executive (x5)

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Investrust Bank Plc (IBP) is looking for suitably qualified, vibrant and self-motivated individuals to fill the positions that have fallen vacant as below:

Grade: IBP2

Department: Retail and Business Banking

Location: Lusaka Main x1, Ody’s x1, Kitwe x1, Luangwa x1, Chililabombwe x1

Reports to: Customer Advisor

Purpose of job

To sell bank products and services to targeted customers, grow the customer portfolio and provide exceptional

customer service that exceeds customers’ expectations and drives the Branch’s revenue portfolio.

Key Responsibilities

  • Sells and cross sells Bank products to targeted customers.
  • Contributes to an increase in average balance of portfolio of assets as defined in the Financial Performance Report
  • of the business.
  • Delivers exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate
  • solutions.
  • Assists with the management of existing customers and contributes to the growth of portfolio through making
  • contact, generating leads and fulfilment of leads into sales won.
  • Assists to grow the active customer account base to increase client base and revenue pool.
  • Strengthens customer relationships through regular calls and visits to customers, to promote loyalty.
  • Assists to migrate accounts from transactional to self-service.
  • Always practices the tenets of treating customers fairly.
  • Ensures that customer queries and needs are attended to on time.
  • Ensures that all sales returns are done in line with set standards.
  • Adheres to IBP standard customer service guidelines.
  • Actively participates in the employee surveys all the time.

Qualifications and experience

  • Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English.
  • Certificate in marketing or relevant business field.
  • Minimum of one (1) year experience in a Sales field and extensive Banking experience.

Method of Application

Applications, supporting documentation and CVs should be emailed:

Click on the link for more details on the requirements below:

Investrust Bank Plc image
Investrust Bank Plc
Personal banking
Business banking
Corporate finance
This is a public limited liability company, incorporated under the Companies Act of 1994. Investrust Bank conducts commercial and retail banking services and has a primary listing in the Lusaka Stock Exchange. The bank is committed to providing outstanding value for money, cost effective and efficient products and services to its customers. Investrust Bank's major strengths lie in their ability to provide quick and efficient products and services.