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26 days ago

Data Systems Officer

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Job Description

Salary: Local Terms and Conditions apply

Location: Zambia, Tanzania, Uganda, Senegal, Ghana (Accra), Nigeria (Abuja), Sierra Leone, or Liberia

Contract: 2 year Fixed Term Contract for overseas

Hours: Full time

About the role

  • Sightsavers are currently seeking a Data Systems Officer to work within our Data Analytics and Reporting Team (DART) to support data capture and management of the Programme Portal and Sightsavers organisational output data collection system.
  • As the Data Systems Officer you will be responsible for the day-to-day operation and maintenance of their system, including user support and overseeing the submission of data for Sightsavers’ projects across more than 30 countries.
  • You will also support key team members with the further development and integration of this essential organisational system into programme monitoring and reporting work

Key duties will include:

  • Create and support maintenance of project & programme sites ensuring all information remains up-to-date and accurate
  • Supporting mapping of project indicators to organisational standard indicators and adding all indicators to project sites
  • Maintain user guidance and induction materials
  • Provide both initial and ongoing training and support to system users
  • Manage the team’s service desk for system support requests
  • Support DART members to ensure service desk is aligned to current operational support needs
  • Track data submissions and compliance with reporting deadlines
  • Liaise with Country Offices and other colleagues to address queries and errors
  • Support the ongoing development and integration of organisational data capture and monitoring systems
  • Support the development and implementation of processes that support good practice and high quality in data management for our programmes
  • About you
  • As the ideal candidate you will have experience in a similar role (or hold a degree in a relevant field) and of working on IT systems development and support, as well as possessing a background in reviewing and testing software, and of delivering training and/or supporting staff learning in different contexts (face to face, online)

Further qualities include:


  • Understanding of international development issues and commitment to equality of opportunity for disabled people
  • Demonstrated ability to communicate technical information to a non-technical audience
  • Good understanding of data or statistics
  • Good analytical skills with the ability to identify important issues and communicate those to colleagues
  • Demonstrated experience with DHIS2 or similar health management information systems
  • Written and spoken English


  • Experience using Power BI or other data visualisation software
  • Experience using Power Apps, Commcare, or other mobile data capture software
  • Experience using SharePoint and MS Teams
  • Written and spoken French or Portuguese
  • This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
  • As an equal opportunity employer, we actively encourage applications from all sections of the community.
  • Sights avers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Method of Application

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