First National Bank Zambia Ltd (FNB)
First National Bank Zambia Ltd (FNB)
Posted Job
about 2 months ago

Business Analyst II – IRC223535

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Job Description

at Zambia, Lusaka, Zambia in FNB Zambia Operations

About us, purpose, experience and qualifications

About us

There is no about us detail available.

Purpose

  • To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
  • experience and qualifications

Minimum Qualification

  • Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
  • Experience – 3 to 5 years experience in a similar environment, of which 1 to 2 years experience as a Business Analyst I

Additional information and responsibilities

Additional requirements

  • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Responsibilities

  • Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
  • Prevent wastage and identify process improvements to contain and reduce costs
  • Develop new insights into situations and apply innovative solutions to make organisational improvements
  • Compile reports that track progress and guide business to make informed decisions
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes
  • Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
  • Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
  • Facilitate and coordinate the end to end implementation of prioritised and approved projects
  • Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements
  • Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation
  • Assess own performance through seeking timely and clear feedback and request training where appropriate

Method of Application

Submit your CV and application on company website:

First National Bank Zambia Ltd (FNB) image
First National Bank Zambia Ltd (FNB)
Lusaka
Personal banking
Business banking
Corporate finance
Investment
Mortgages
Loans
Electronic payment systems
First National Bank Zambia (FNB) is a subsidiary of the South African banking group FirstRand Group, with operations in Botswana, Lesotho, Mozambique, Namibia and Swaziland. Established in 2009 in Zambia it offers a wide range of banking products, including cheque and savings accounts, personal and home loans, student loans, mortgage loans, business loans, credit and debit cards, vehicle finance, investments, online and mobile banking as well as corporate finance.