Credit Manager (x1) – Lusaka

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Reporting to:

the Director Credit & Risk Management, the ideal candidate will be responsible for coordinating and overseeing the Credit Unit including provision of information to aid management decision making on elements of credit control and enterprise risk.

Duties and Responsibilities

  • In collaboration with the Director Credit, develop and implement a robust Credit Management Information System that provides timely information to both internal and external stakeholders in collaboration with the Director Credit
  • Develop and implement Credit Risk and Procedures Manual in collaboration with the Director Credit and Risk
  • Generate reports from Credit Managers
  • Generate of Term Sheets, Loan Agreements and Memorandum of Deposit of Certificates
  • Ensure safe custody of all credit documents including Loan Agreements, Certificates of Titles etc
  • Assess Business Plans for completeness and creditworthiness
  • Determine the need to forward customer delinquencies to legal department for litigation
  • Monitor periodic credit reviews
  • Plan, design and implement an overall risk management process for the Commission
  • Monitor quarterly and yearly performance of Credit Managers through published financials and other third party information sources;
  • Analyse delinquent accounts and prepare reports including recommendations for solutions such as remediation, handover to debt collectors and writing off
  • Monitor the progress of cases handed over for litigation by providing a report
  • Execute Writs of Possession in conjunction with the Sheriff’s office
  • Ensure that repossessed properties are sold within record time
  • Communicate consistently and accurately with financial institutions who do business with the Communication
  • Monitor projects implementation, business implementation and collection of debt
  • Prepare periodic reports for the Director of Credit and Risk; and
  • Submit monthly reports to the Credit Reference Bureau.


  • Grade Twelve (12) Certificate
  • Master’s Degree in Business Administration, Banking & Finance, Accountancy or equivalent
  • At least 10 years working experience in credit review processes and the establishment of client policies

Method of Application

Interested candidates meeting the above profile should submit application letters enclosing an updated Curriculum Vitae and copies of the academic and professional certificates to the following address:

The applications must be submitted in a sealed envelope indicating the position being applied for. Note: Only shortlisted candidates will be contacted within two weeks after closure of the application period. Those who will not hear from us in the stated period should consider themselves unsuccessful.

The Director General

Citizens Economic Empowerment Commission

Plot 6457, Los Angeles Boulevard


P.O Box 35068