Relationship Manager – Agribusiness

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Job Description

The Zambia Industrial Commercial Bank Limited (ZICB) is committed to meeting its mission of supporting its customers’ wealth creation and growth through provision of customer-centric banking solutions to its chosen segments, in support of Commercialisation and Industrialisation of the Zambian Economy 247. In line with its mission, the Bank is seeking to recruit highly motivated, result-oriented, well qualified and experienced professionals to fill the following vacancies:

Reporting to the Head – Micro, Small and Medium Enterprises (MSME), the job holder will

  • provide products and expertise to farmers to help them achieve their objectives, stay on top of challenges, and seize opportunities, and
  • build and foster strong relationships with new and existing agribusiness customers to provide quality banking services to help grow customer’s agricultural businesses

Minimum Requirements:

  • Grade 12 School Certificate or GCE equivalent
  • Degree in Economics or Agricultural Economics or Business Administration or ACCA/CIMA ZICA or a degree in any relevant field
  • Minimum of 5 years relevant experience in an Agribusiness environment
  • Two (2) to Three (3) years general banking experience
  • Marketing certification is an added advantage

Skills Required To Undertake The Role:

  • Excellent Communication skills both oral and written English
  • Presentation
  • Teamwork
  • Decision making
  • Time keeping
  • Analytical skills
  • Listening skills
  • In-depth knowledge of the Agricultural sector and the various legislative requirements of entities operating within the portfolio

Important Attributes:

  • Good experience as a banking/customer relationship manager with a background in business development prospecting and sales
  • Experience in either a banking environment and/or agricultural or agribusiness industry
  • Strong sales drive and internal motivation to achieve exceptional sales results
  • High level of tact, diplomacy, and common sense
  • Approachable, good listener, patient with all clients
  • Principled and well cultured
  • Ability to practice confidentiality
  • Live the ZICB values

Method of Application

Only candidates who meet the above job specifications should apply by enclosing their detailed CV’s, photocopies of their academic/professional qualifications and any other relevant documentation in support of their application. Daytime and reachable telephone and/or mobile numbers should be clearly stated.

Kindly note that only shortlisted candidates will be contacted. Applications should reach the undersigned:

Head – Human Capital,

Zambia Industrial Commercial Bank Ltd,

Farmers House/Central Park,

Corner of Church Road and Cairo Road,

PO Box 30228,



Application deadline
6 May 13:42