PremierCredit Zambia Ltd
Posted Job
13 days ago

Call Centre Agents

This listings application deadline has expired so it is probably out of date

View all jobs →

PremierCredit is a financial services provider operating in emerging markets in the SADC region. The company aims to be one of the leading fintechs in Zambia that would offer online and mobile application micro lending services to customers in the most affordable, friendly, easy and convenient way.

We are inviting suitably qualified, experienced, ambitious, self-motivated individuals to apply for the positions of Call Centre Agents.

Job Brief:

  • A Call Center Agent is the liaison between our company and its current and potential customers. He/she must be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior, as well as maintaining high level of professionalism and confidentiality.

Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with Customer Relationship Management (CRM) systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Minimum Diploma in a relevant discipline.

Method of Application

Applications, consisting of your cover letter and CV only, should be sent to this email.

Copies of certificates need not be attached.

* Note: Only shortlisted candidates will be contacted.

Application deadline
29 Nov 15:39
You may be interested in...
Umoyo Natural Health
Umoyo Natural Health
Natural health
Herbal Tea Red Passion Ice Tea Drink  12x500ml  image
K240
Buy on Shopbwana
Red Passion Iced Tea is a deliciously refreshing drink with all the health benefits of Umoyo’s proprietary blend of hibiscus flower, lemongrass and cinnamon enjoy!
Umoyo Natural Health
Umoyo Natural Health
Natural health
Herbal Tea Red Passion Ice Tea Drink 500ml image
K10
Buy on Shopbwana
Was K20! Red Passion Iced Tea is a deliciously refreshing drink with all the health benefits of Umoyo’s proprietary blend of hibiscus flower, lemongrass and cinnamon enjoy!
Umoyo Natural Health
Umoyo Natural Health
Natural health
 Baobab Juice  Fresh Drink  12x500ml image
K300
Buy on Shopbwana
Tastes so good! Get yours today! Benefits: high content of vitamin C & fibre, has probiotics: food for the good bacteria supporting your immune system & digestion. Ingredients: baobab fruit, alkaline water & a little brown sugar.
Umoyo Natural Health
Umoyo Natural Health
Natural health
Immuno Boost Drink  Blend of Immune-Boosting Herbs and Plants 12x500ml  image
K240
Buy on Shopbwana
Take control of your wellbeing and strengthen your immune system with our potent blend of immune-boosting herbs and plants. Enjoy Hot or Cold shake before drinking and keep refrigerated
Bookworld
Bookworld
Books and magazines
Diary of a Wimpy Kid  Big Shot  Book 16 image
K160
Buy on Shopbwana
Diary of a Wimpy Kid Big Shot Book 16
Children's & Young Adult
Penguin
After a disastrous field day competition at school, Greg decides that when it comes to his athletic career, he’s officially retired. But after his mom urges him to give sports one more chance, he reluctantly agrees to sign up for basketball. Tryouts are a mess, and Greg is sure he won’t make the cut. But he unexpectedly lands a spot on the worst team. As Greg and his new teammates start the season, their chances of winning even a single game look slim. But in sports, anything can happen. When everything is on the line and the ball is in Greg’s hands, will he rise to the occasion? Or will he blow his big shot?
Premier Scale Services image
Premier Scale Services
Industrial tools and equipment
Plant installation
Industrial equipment servicing
Lusaka
Premier Scale Services supplies, installs and services a complete range of scales and measurement systems. The company has grown to understand the local market, becoming a trusted metrology supplier for Zambia’s most notable brands, across national industries. Premier Scale Services has a qualified and experienced team of personnel to provide product support, service and maintenance of all equipment supplied by them.
ETG Agri Inputs Zambia Ltd image
ETG Agri Inputs Zambia Ltd
Agrochemicals
Fertilisers
Seeds and seedlings
Lusaka
+3 locations
ETG Agri Inputs Zambia is your one-stop-shop for Kynoch, Falcon and Zamfert fertilisers. The company also supplies an extensive range of high-quality seeds and agro-chemicals. Their trained team of agricultural consultants provide farmers with professional agronomic services. Since its inception, ETG has emerged as one of Africa’s largest agricultural conglomerates. Its footprint expands across sub-Saharan Africa, North America, Europe, the Middle East and South East Asian countries. The group’s supply chain penetrates deep into remote agricultural regions where they procure commodities from smallholder farmers through their strategically located centres.
Garant Zambia image
Garant Zambia
Building contractors
Building materials
Property improvement
Lusaka
Incorporated in 2013, Garant Zambia manufactures, supplies and installs an exclusive range of gypsum and adhesive products including gypsum plaster, cove bond, tile fix, and grout crack filler. Other products are cornices, beadings, ceiling centerpieces, 3D panels as well as Eps moldings. This company's business was built on manufacturing quality building products at competitive prices while providing a high level of service and customer support. Garant's products are available for homes, retail units and public buildings.
Chaliko Car Hire Ltd image
Chaliko Car Hire Ltd
Car rentals
Transfers
Lusaka
Chaliko Car Hire is poised to redefine the car rental industry with its unique, bespoke and premium offerings. Boasting a variety of well-maintained fleet, this company offers an excellent service through its dedicated workforce. Chaliko pledges to provide the transport needs of all its clients and will work tirelessly to ensure that they are provided with a solution to their problems. The company will meet each client’s needs whether a tourist, VIP or a business traveller coming to Zambia.
Radio Christian Voice (RCV) image
Radio Christian Voice (RCV)
TV and Radio station
Multimedia and Advertising
Lusaka
Radio Christian Voice (RCV) is an independent radio station that has been broadcasting the best Christian music and programming to Central and Southern Africa since 1994. It reaches people through programming that is current, up to date and relevant to them. By working closely with local pastors and the community, Radio Christian Voice seeks to introduce people to Jesus and encourage them to become His true followers. Business owners and organizations can also advertise on this station at affordable rates.