Branch Manager – (x3) Kitwe & Lusaka: Full Time

Tyre King is urgently seeking the services of a qualified, professional to fill the position of Branch Manager. Our company is one of the leading, specialized automobile Tyre retailers in Zambia currently operating in sixteen (16) Tyre sales and fitment outlets in Zambia. The successful candidate will manage one of the sales retail outlets in Zambia.

Purpose of the Job

• Responsible for ensuring customer satisfaction, profitable selling; meeting sales targets, growing market share and effective management of branch assets, operations and personnel.
• Some of the main duties
• Work with Retail Manager and other Heads of Function to influence the creation and communication of Company Sales Strategy, business priorities and targets for the branch teams.
• Nurture the relationship with existing customers, service the existing accounts leading to continued purchases
• Prospect New potential customers: make presentations; cold calls; timely responses to enquiries, tenders; closing the leads and initiate purchases
• Collect all debts within the specified credit period of approved credit days of 30 or according to terms.
• Take care of all customer issues including maintaining relationships, statements, queries etc.
• Provide needed service to customers through all the staff throughout the product and customer life span.
• Take proper care of all Branch Assets; take care of all branch stock and stock related documentation in a timely manner; Stock counts; Stock Management including re-ordering on time and Asset management.
• Implement a performance management system to accomplish agreed objectives. Preparedness/ planning and organizing of appraisal process. Knowledge of procedure and process.
• Branch Manager responsible for the management of all IT issues/matters at the Branch.

Knowledge, Skills and Abilities

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

• Degree in Business Management, Sales & Marketing or industry equivalent of Tyre sales knowledge required.
• Diploma in Sales & Marketing with 5 years’ experience in Retail outlet management,
• Excellent interpersonal, communication and negotiation skills
• Good negotiation and selling skills
• Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
• Computer literate
• Good Leadership and Organisation skills with the ability to work as a team
• A fully paid-up member of the Zambia Institute of Marketing (ZIM)
• Must have a valid clean driving license.

Method of Application

Send your detailed CV which includes three referees, qualification certificates, and a cover letter that states why you think you should be selected for this job, to The Human Resource Manager,

Lusaka, email

Clearly state in the subject line the position you are applying for, e.g; Branch Manager Application.