John Snow Inc
Posted Job
13 days ago

OVC Technical Officer (X5)

Job Description

Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University. For 40 years in East and Southern Africa, Jhpiego has empowered front-line health workers by designing and implementing effective, low-cost, hands-on solutions that strengthen the delivery of health care services, following the household-to-hospital continuum of care. Jhpiego partners with organizations from the community to the national levels, building sustainable, local capacity through advocacy, policy development, human resources for health and quality and performance improvement approaches. For further information about Jhpiego, please visit our website at

Jhpiego seeks candidates for the following positions on the Department of Defense (DOD) – funded HIV/AIDS prevention, care, and treatment project.

Location: Chipata, Kabwe, Kasama, Lusaka and Ndola.

Reports to: OVC Technical Advisor

Position Supervised: OVC Case Managers and Case Workers

Position Overview

The Provincial Orphans and Vulnerable Children (OVC) Technical Officer will provide technical leadership and project oversight at the field office in the area of OVC social welfare for pediatric and adolescent OVC and families affected by HIV and ensure that pediatric and adolescent OVC are provided with case management services focusing on continuity of care, comprehensive and family centered care in DFZ sites. S/he will be responsible for strengthening the linkage and integration of community and clinical service delivery with a focus on accelerating and maintaining results towards “95-95-95”.


  • Participate in the development and routine refinement of program standard operating procedures (SOPs), case management protocols, bi-directional referral tools, and vulnerability assessment tools
  • Work closely with the OVC Technical Advisor and Provincial Technical Coordinator on setting project priorities and directions, and responding to requests for support from local counterparts
  • Together with the Provincial Technical Coordinator and Technical Officers, develop a Provincial/ district-wide supervisory and mentorship system for Case Managers and Case Workers
  • Coordinate with service delivery partners to provide routine supportive supervision and mentorship to Case Managers and Case Workers in line with the supervisory and mentorship guide and protocols
  • Supervise and provide mentorship to facility-based Case Managers and community-based Case Workers to ensure OVC are:
  • Identified in line with set criteria
  • Enrolled into the Jhpiego/ DOD OVC Program
  • Linked to appropriate facility-and community-based HIV preventive and care services and other social services
  • Retained on the program until graduation.
  • Closely collaborate with Government community and district level health and social service structures such as primary health facilities and community welfare assistant committees to ensure standardization of referral protocols and seamless bi-directional referrals
  • Strengthen bi-directional linkage between community OVC program and facility pediatric HIV /ART program by ensuring all children and adolescents LHIV are linked to, and screened for OVC eligibility, and all OVC and the care givers are screened for HIV and those who are found to be HIV positive are linked to care and treatment
  • Continuously track challenges and best practices in the bi-directional referral system and timely implement corrective action in partnership with service delivery partners and stakeholders
  • Share documented challenges, corrective action implemented, and best practices with the program management unit
  • Inform the continuous iteration of the program work plan to ensure the program strategy is continuously adapted to address emerging needs and challenges in the bi-directional referral system
  • Participate in district continuous quality improvement (CQI) activities and support the documentation of findings and development of corrective action plans
  • Support district data associates and provincial Strategic Information Officers to collect and document accurate linkage and case management data and support service delivery partners and stakeholders to analyse district-level data, and timely use data for decision making
  • Participate in Provincial and district-level multi-sectoral OVC service delivery coordination meetings as advised by the Provincial Technical Coordinator
  • Prepare and submit to the Provincial Technical Coordinator weekly quantitative reports and monthly quantitative and qualitative reports in coordination with service delivery partners
  • Work with M&E staff to implement a plan to track data/results related to OVC services to inform adjustments in project implementation.

Qualifications and Experience:

  • A Bachelors’ Degree in Social Work, Public Health or related field
  • 6-7 years work experience in a related field including HIV/AIDS, community-based case management, OVC para social work, Community PMTCT and cohort case management of Mother Infant Pairs, or DREAMS case management
  • Experience in OVC care, support and community mobilization
  • Extensive knowledge of child safeguarding services in the context of Zambia required
  • Strong understanding of characteristics, issues, and drivers of vulnerability for OVC
  • Prior experience working with literate and non-literate audiences
  • Prior experience working in health facilities to support community-health facility continuum of care services or experience working in DREAMS centers
  • Experience in supervising field teams
  • DREAMS Program graduate will be an added advantage
  • Good communication and interpersonal skills
  • Computer skills in basic applications such as MS work and MS excel

Method of Application

Send an application via email ONLY In the subject line please indicate the position you are applying for; only those applications that reference the position in the subject line will be reviewed. Your application should consist of a cover letter (cover letter should include the last position held) and CV with three references and full addresses and contact information.

Please note that you do not need to apply if you don’t meet the minimum requirements. Only candidates meeting the minimum requirements will be contacted. If you have not heard from us within 4 weeks after the closing date, kindly assume that your application was not successful.

John Snow, Inc. is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions. M/F/V/D

Application deadline
30 Jul 11:20
Apply online
Email applications to
You may be interested in...
Solomon's Song
Solomon's Song
Books and magazines
Together in Love image
Buy on Shopbwana
Together in Love
Families & Parents
How to achieve a happy and stable relationship with one's partner in the different stages of life. The problems couples face are not the same when they are going out together, when they have children or when they become elderly. This is a practical book that can accompany us throughout life's journey because it encompasses a couple's entire life together, from courtship to old age.
Solomon's Song
Solomon's Song
Books and magazines
More than Rich - Biblical Principles for Living Beyond the Pursuit of Riches image
Buy on Shopbwana
Many people want to be rich. They want to make a good living for themselves and their children. But how many of us know what it really means to be rich? In this book, Roger Hernandez and David Paczka confront ideas about money management for Christians and bust a few myths about what the Bible has to say. Based on the 'open hand principle', they challenge you to 'give as you've never given before', making room for God's blessings in your own life.
Solomon's Song
Solomon's Song
Books and magazines
Healing Wonders of Diet - Effective Guide to Diet Therapy image
Buy on Shopbwana
This is a guide book on diet therapy. Information is provided for you to understand better your physical condition, know what dietary management to follow, and learn how to prepare the right diet for the specific illness from which you may be suffering.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Croco D’oil  Dry Oil  100ml image
Buy on Shopbwana
This premium quality product is 100% A Grade crocodile oil from Zambia and helps control dry skin leaving you feeling softer, brighter and younger. The benefits include healing open wounds, burns, lacerations, sunburn, acne, and stretch marks. It also contains anti-wrinkle properties and has been used for centuries to treat conditions like eczema.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Body Balm Croco D’oil Luxurious Hand Moisturiser image
Buy on Shopbwana
Makes skin softer, brighter & younger, has anti-wrinkle properties, lightens skin, controls redness and dryness, for acne and acne-related conditions. Beauty from the beast. Ingredients: Crocodile oil, Selected essential oils, Organic beeswax and Coconut oil.
Waterman Ltd image
Waterman Ltd
Pumps and equipment
Power generation
Water storage
Waterman is the authorised distributor of Speroni SPA pumps and accessories across Zambia. The company provides water supply solutions for home, farm and industry, through a wide range of electric boosters and submersible borehole pumps. Waterman is also a distributor of a wide selection of Loncin generators. The company has a well-equipped workshop for after-sales services and repairs. Waterman provides its clients with quality and personalised service.
Solomon's Song image
Solomon's Song
Books and magazines
Printing and Stationery
Wisdom is better than rubies, said Solomon, the wisest man who ever lived. Solomon's Song brings together a rich range of inspirational books and other materials designed to help and guide readers to achieve optimal health and happiness. Collections include Bibles, other Christian books and family life material, such as character-building children's stories and marriage guides. Those who love life and relationships, who value health and happiness, will find plenty of resources in this collection of reading material - all available for online purchase, for your ultimate convenience.
Ansultech Fire Systems Ltd image
Ansultech Fire Systems Ltd
Fire safety equipment
Inspection and Testing
Car servicing and repairs
Part of the Lusanga Group of Companies, Ansultech Fire Systems (Zambia) opened its doors in 2000. It currently services and maintains 1300 vehicle fire suppression systems throughout Zambia, and is the only company authorised to install, service and maintain the ANSUL LTA-101 vehicle fire suppression systems in the country. Apart from vehicle maintenance, Ansultech also supplies, installs, maintains and inspects a wide selection of fire fighting equipment. Their product range is designed and produced to the highest possible specification and is manufactured within a quality controlled environment to IS0 9002.
Black Dot Media image
Black Dot Media
Multimedia and Advertising
Marketing and PR
Design services
With over 30 years’ experience in the advertising industry, Black Dot Media is an award winning creative advertising agency in Zambia that is constantly evolving. The company offers professional marketing, production and creative services, and digital advertising, as well as website and mobile app development services to clients in both the private and public sectors. It is committed to creating unforgettable and impactful work that remains etched on the minds of audiences for years to come. So, whether you are looking to raise brand awareness, launch a new product, or drive online traffic to your website, get in touch with Black Dot Media today. Their innovative team will recommend the most effective channels and tactics that are relevant to your business.
Vetlab image
Water and sanitation consultants
Food safety and standards
To achieve optimal output from commercial animal production units, Vetlab offers a wide range of tests for monitoring the health of animals and the cleanliness of their environment. Tests include bacteriology, parasitology, water testing, analytical milk testing and feed nutritional testing. Other chemical, microbiological and diagnostic testing can also be carried out. Vetlab has a comprehensive range of lab consumables available for sale, and the company's highly skilled consultants provide food safety auditing and training services.