A new way to find a job in Zambia · More
Brilliance Executive Management Consultancy Ltd
Brilliance Executive Management Consultancy Ltd
Posted Job
4 days ago

IT Officer – Digital Products (Commercial)

Job Purpose

The IT Officer – Digital Products will coordinate with test team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects. Prepare reports for all project statistics on daily basis and analyze all project metric data and provide training to all project members.

Summary of Key Responsibilities:

  • Maintain knowledge of all Industry Standard Quality systems and process standards and evaluate all procedures to ensure adherence to all guidelines
  • Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings.
  • Design all test methodologies and perform regular regression tests on all processes and design all project deliverables and manage all test environments.
  • Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.
  • Perform end to end tests on all processes and design all program documents and as per resource requirements and administer all test activities for all phases.
  • Develop all test plans and perform troubleshoot on systems and analyse all test resources to resolve issues and manage all communication with senior management to achieve all objectives
  • Reporting project progress to Bank and Steering Committee
  • Develop the test plan, test Strategy for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
  • Assign task to all Testing Team members and ensure that all of them have sufficient work in the project- Ensure content and structure of all Testing documents / artefacts is documented and maintained
  • Keep track of the new requirements / change in requirements of the Project
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Project / Account Manager
  • Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Bank
  • Attend the regular client call and discuss the weekly status with the client
  • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
  • Prepare/update the metrics dashboard at the end of a phase or at the completion of project

Qualifications and Experience

  • BSc in Computer Science or Computer Engineering
  • A Masters in any of the above fields will be a plus
  • Must have a minimum of 5+ years in DIGITAL BANKING (Omni Channels, Business Intelligence, Payments & Digital Wallets)
  • In-depth functional knowledge on Omni Channels (IB, MB, etc.)
  • Expertise/Experience in Digital Transformation program so Knowledge in Digital Banking AI (Digital Sensing, Business Intelligence, Chatbots, etc.)
  • Skills around digital banking ecosystem around mobile apps, wallets, payment gateways etc. is preferred
  • Experience in CRM, BPM & LOS will be a value add Multi System Knowledge and its peripherals is hugely preferred
  • Experience implementing platform installations, migrations, upgrades and application management is must
  • Excellent communication & documentation skills in R&R

Method of Application

If you meet the hiring requirements for the above position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to the email below:

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 days of the closing date of the advert, please consider your application unsuccessful.

Do not send certificates at this stage:

Application deadline
14 Apr 15:14
Email applications to
jobs@bemconsult.com & copy in bemconsult@outlook.com
Brilliance Executive Management Consultancy Ltd image
Brilliance Executive Management Consultancy Ltd
Lusaka
Recruitment and Training
HR services
Jobs agencies
A consulting firm that is focused on offering the best human resource solutions to the business community. Services offered include recruitment and selection, training and development, organisational transformation, as well as research and strategic information. With a team of qualified and experienced professionals, Brilliance Executive Management Consultancy - BEMCONSULT is able to offer a superior service.