G4S Security Services Zambia Ltd
Posted Job
over 2 years ago

Direct Labour Controller

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The key purpose of the role is workforce capacity management which entails the dynamic and strategic management of future labour capacity requirements. The role will be required to:

Interact with Operations, Sales and Human Resources departments to plan for future capacity requirements;

Streamline business processes between various departments to facilitate the production of coherent management information relating to direct labour;

Review and analyse direct costs, with specific focus on direct labour cost by applying analysis and critical thinking to identify cost savings opportunities;

Provide cost information to assist management with the calculation of costs for tenders and quotes.

Role Responsibility

Key Performance Areas


Performance Standards

  • Headcount Management
  • Strategic planning of headcount requirement: interact with Operations, Sales and Human Resources departments to identify future capacity requirements
  • Analysing actual headcount in relation to required headcount and deriving action plans for headcount management
  • Specifically where surplus of shortages in manpower has been identified, communicate to Human Resources to enable them to start retrenchment or recruitment processes when necessary
  • Process Improvement
  • Strategic planning of headcount requirement: interact with Operations, Sales and Human Resources departments to identify future capacity requirements
  • Analysing actual headcount in relation to required headcount and deriving action plans for headcount management
  • Specifically where surplus of shortages in manpower has been identified, communicate to Human Resources to enable them to start retrenchment or recruitment processes when necessary
  • Labour Cost Management
  • Calculating the optimal wage cost for the business
  • Performing a monthly wage cost analysis to identify reasons for variances between optimal and actual cost
  • Distributing wage cost analysis to Operations, Sales, Finance and Human Resources
  • Deriving action plans for wage cost management
  • Communicating plans to various stakeholders and tracking the implementation of these plans and actions
  • Updating ‘live’ wage models to always be able to compare optimal wages with budget & actual
  • Scheduling of leave for direct labour force in accordance with available leave balances
  • Quotations and Costing
  • Maintaining and providing cost information to the Sales and Commercial departments for use in bids and quotes.
  • Price Increases
  • Providing cost information to the sales teams for PI calculations
  • Assisting with calculation of optimal price increases (PIs)
  • Commercial Customer Files
  • Create, update and manage physical customer files with contracts, contract schedules, important correspondence, costings, quotations, etc.
  • Maintenance and distribution of the contract register for all service lines
  • Uploading of financial data at month end
  • Uploading financial packs relating to direct labour information only
  • Triangle Balancing
  • Responsible for the production of the monthly reconciliation of accounts receivable, operations (EasyRoster) and payroll (triangle balancing) to meet GFC standards
  • Assist with budget and forecast process
  • Compare actual results to budget / forecast for direct labour costs and identify reasons for variances
  • Provide budget input for direct labour costs
  • Others
  • Assistance with bid costing & mobilization cost tracking
  • Assistance with business plans and models
  • Health and Safety
  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents
  • Follow-up on any activities assigned through safety meeting/committee/representative/management
  • Attend safety education and refresher programs
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
  • Wear protective clothing all the time

Minimum Requirements

The Ideal Candidate:


  • Experience
  • Skills and Attributes
  • Minimum of Bachelor of Science in Finance / Cost Accounting / Management Accounting
  • Membership with ZICA
  • Must be a Zambian Citizen
  • 2 to 5 years financial management and/or cost accounting experience would be deemed suitable for the level of the position
  • Knowledge of Financial principles and practices
  • Knowledge of financial controls and audit standards
  • Deep understanding of accounting and ERP systems
  • Knowledge of how to perform reconciliations
  • Knowledge and/or understanding of different costing principles
  • Working knowledge around direct labour management preferred
  • MS Office Computer skills (Excel Advanced)
  • Analytical skills
  • Working with complexity and large volumes of data
  • Planning and Coordination
  • Managing conflict
  • Delivering efficiency
  • Delivering performance
  • Managing professionally
  • Time management
  • Awareness of the market environment
  • Acting professionally
  • Driving change
  • Leading people
  • Customer thinking
  • Collaborating and coo-operating
  • Working across function

How to Apply

Submit your CV and application on company website:

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