Zambia National Commercial Bank (ZANACO)
Zambia National Commercial Bank (ZANACO)
Posted Job
over 2 years ago

Alternate Channels Coordinator

This listings application deadline has expired so it is probably out of date

View all jobs →

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the IT Operations Department to be based at Head Office:-

Job Purpose

Administering the web servers, designing and improving web applications including web service integrations while maintaining the Zanaco website. Developing innovative ways of integrating systems that will improve system performance and availability.

The Alternate Channels Coordinator will manage Internet Banking, Bill payment online notifications and Zambia Revenue Authority online payments systems.

Under the supervision of the Channel Applications Senior Specialist, the following are among the Job Key Responsibilities:-

  • Ensure high availability of Internet Banking, related systems
  • Plan and implement customizations on Internet Banking and Bill Payments
  • Create test cases for required customizations and ensure proper testing
  • Ensure change control policies are applied
  • Develop and support features for website related issues
  • Manage all service requests directed to the Channel Applications team
  • Ensure quick turnaround time to all web services requests and customizations
  • Perform web services availability and functionality from a variety of environments and web networks
  • Ensure 99.9% availability, accessibility and functionality across all networks on all web interfaced E-business channels
  • Manage 24/7 smooth operations of Internet banking services, Zambia Revenue Authority Online Payment services, Zanaco official website, Zanaco social media platform and Bill payment notification service
  • Plan and implement enhancement, upgrade and fixes on all online systems
  • Ensure that the change process is followed on any fix or upgrade and deploy the changes
  • Perform basic website maintenance and ensure that the Bank’s web site is up to date with the Bank’s information and using latest web technologies
  • Rebuild the corporate website when requested using new technologies
  • Maintain documentation of web operations procedures
  • Any other duties as assigned by management

Internal/External Contact

  • External: Vendors
  • Internal: All Divisions.

Qualifications And Experience

  • Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
  • Degree in Computer Science
  • Minimum Experience: At least Two (2) years IT experience
  • Certifications: COBIT5 Foundation and ITIL Foundation

Job Core Competencies

  • Verbal and written communication
  • SQL Scripting
  • Java programming added advantage
  • Knowledge of Networking and DNS
  • Knowledge of php and HTML added advantage
  • Excellent understanding of payment systems
  • Good interpersonal skills
  • Drive for results
  • Analytical thinking & Problem Solving
  • Teamwork

How to Apply

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email:

Kindly note that you MUST attach copies of Grade 12 and Tertiary qualifications along with the application cover letter and curriculum vitae. Applications sent without these attachments WILL NOT be considered.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment.

Application deadline
6 Jun 15:00
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Lusaka
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Investment
Loans
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.
You may be interested in...
Nostain Stain Remover  Pre-Wash Spray  500ml X 6  image
K180
Buy on Shopbwana
Albex Nostain Pre-wash Stain Remover Spray is the easiest and most affordable way to blast away tough stains, grease and grime. A professionally formulated product ideal for eliminating all your stain nightmares from red wine to grass stains – Albex Nostain Pre-wash gets rid of them all quickly and easily. When faced with a nasty stain grab Albex Nostain Pre-wash, spray the stain and watch it dissolve away. Enjoy the fresh, signature Albex Nostain scent as you reveal your spotless clothes.
Nostain  Carpet Shampoo & Upholstery Cleaner  750ml X 6  image
K210
Buy on Shopbwana
Albex Nostain Carpet Shampoo cleans and removes stains from both carpets and upholstery. Albex Nostain Carpet Shampoo’s professional strength formula loosens and lifts deep, ground-in dirt and stains. This foamy shampoo also uses the power of oxygen to neutralise unpleasant odours, leaving behind only the fragrant, signature Nostain scent.
Multipurpose Thick Bleach Regular  750ml X 12 image
K160
Buy on Shopbwana
Albex Thick Bleach offers you the best value for your money, whilst killing 99.9% of germs and bacteria. It is a strong disinfectant that can be used in the toilet, as well as throughout the house, in the bathtub or shower; on tiles; in fridges and other surfaces. The superior Albex formula ensures extra clinging abilities, disinfecting, dirt removal and no splash when pouring. It comes in an easy to pour bottle, ideal for use in the toilet.
Multipurpose Thick Bleach Floral Scented 750ml X 12 image
K160
Buy on Shopbwana
Albex Thick Bleach offers you the best value for your money, whilst killing 99.9% of germs and bacteria. It is a strong disinfectant that can be used in the toilet, as well as throughout the house, in the bathtub or shower; on tiles; in fridges and other surfaces. The superior Albex formula ensures extra clinging abilities, disinfecting, dirt removal and no splash when pouring. It comes in an easy to pour bottle, ideal for use in the toilet.
Multipurpose Thick Bleach Lavender Scented 750ml X 12 image
K160
Buy on Shopbwana
Albex Thick Bleach offers you the best value for your money, whilst killing 99.9% of germs and bacteria. It is a strong disinfectant that can be used in the toilet, as well as throughout the house, in the bathtub or shower; on tiles; in fridges and other surfaces. The superior Albex formula ensures extra clinging abilities, disinfecting, dirt removal and no splash when pouring. It comes in an easy to pour bottle, ideal for use in the toilet.
Kobs Coach Services image
Kobs Coach Services
Buses and Coaches
Postal and Courier
Lusaka
Pioneers of the Zambia-Malawi route, Kobs Coach Services is one of the few bus companies catering for this route into neighbouring Malawi. The company also has a route to the Copperbelt from Chipata. Kobs' high level of customer service includes advance ticketing, mobile ticket payments, a daily business class service from Lusaka to Chipata and en-route safety measures. Customers can also purchase tickets using Airtel Mobile Money. All coaches offer comfortable seating space with reclining chairs. For booking – Intercity Bus Terminus in Lusaka/Chipata: Kapata Stations/Lundazi and Lilongwe-Malawi. (Hotline - 4444)
Mahak Restaurant & Lodge image
Mahak Restaurant & Lodge
Function venue
Fine dining restaurant
Lodge
Solwezi
+5 locations
Mahak restaurants serve tasty Indian, continental and Zambian dishes for large or small groups. You'll find four Mahak restaurants in Lusaka, one in Ndola and one in Solwezi. Situated in Roma, a pleasant Lusaka suburb, Mahak Lodge has 24 rooms - twins, doubles and suites. It offers competitively priced accommodation close to shopping malls and the city centre. Mahak Lodge is also a quiet events venue catering for up to 400 people (150 seated) - popular for weddings, private functions and conferences.
Liener Investments image
Liener Investments
Building contractors
Building materials
Property improvement
Lusaka
Liener Investments offers a full range of services including general construction, flooring (epoxy and PU systems), waterproofing (cementitious and bitumen systems), concrete repair and crack injection (floors, walls and wet systems). This company is an official supplier and accredited applicator of Sika, Alcolin and Verni products in Zambia. Liener Investments is committed to innovation, continuous professional development and the latest technology in order to deliver quality and timely construction projects.
Zamsafes and Alarms image
Zamsafes and Alarms
Security systems
Metal fabrication and parts
Lusaka
Zamsafes and Alarms is Zambia’s pioneer in the provision of tried and tested banking as well as tailor made security solutions. They pride themselves in the ability to match international quality standards in all products and services supplied. Incorporated in 2010, this company now commands over 85% of the Zambian market in the supply and installation of vault doors, strong room doors, cash teller canisters, money and document explosive resistant safes, cash-in-transit boxes, fireproof cabinets, ATM tamper-proof doors as well as custom made security products.
LEXKA Fire Equipment & Services Ltd image
LEXKA Fire Equipment & Services Ltd
Fire safety equipment
Inspection and Testing
Lusaka
+5 locations
Lexka Fire Equipment and Services Ltd, registered in 2001, is a dynamic fire company with a sound management and technical team, and a national footprint. It has branches in Lusaka, Chipata, Mongu, Kasama, Ndola and Livingstone. The company specialises in the installation and servicing of all types of fire equipment for domestic and industrial use, from portable fire extinguishers to gas and extinguishing systems. Other services include basic fire fighting training, first aid training, and fire and safety audits.