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Catholic Relief Services Zambia
Catholic Relief Services Zambia
Posted Job
over 2 years ago

Monitoring Evaluation and Learning Manager

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identify is at the heart of our mission and operations. We welcome as part of our staff and as partner’s people of all faiths and secular traditions who share our values and commitment to serving those in need.

Job Purpose

  • This position exists to provide overall guidance on MEAL requirements for the FANSER Project and ensure compliance to the Country Office MEAL Policies and Procedures.
  • S/he will provide support in the implementation and management of MEAL in an integrated Multi-sectoral Project.
  • S/he will work closely with program staff to ensure that the project has user-friendly and robust MEAL systems that promote efficient capturing and management of high-quality data related to project activities and outcomes and provide timely and relevant information for reporting to donors, managing for results internally, learning, showcasing impact and meeting the needs of other stakeholders.

Specific Responsibilities

  • Ensure the project has robust and effective MEAL system that systematically collects, analyses and reports on project results that meet CRS and donor MEAL requirements
  • Ensure the project efficiently collects monitoring and evaluation data using digital platforms
  • Put in place beneficiary feedback mechanisms to improve project implementation
  • Support participatory processes to strengthen accountability and learning systems that ensure the collection, management, aggregation, reporting of quality data and sharing of information and knowledge throughout the life of the project.
  • Supervise activity and outcome monitoring for the project.
  • Participate in periodical data quality audits at all levels of the data flow.
  • Coordinate the timely analysis of qualitative and quantitative performance data and report writing as required.
  • Ensure deliverables are accurate, complete, and submitted to the donor in a timely manner. Facilitate review of progress on a quarterly basis; problem solving and development of remedial actions ensuring any disparity between planned and actual outputs are addressed.
  • Participate in the design and implementation of surveys, assessments, studies, and evaluations.
  • The M&E Manager will work with internal and external teams to design and implement surveys, assessments, studies, and evaluations.
  • Exchange information and experiences and contribute actively to learning processes within the project and relevant Stakeholders.
  • Meet project staff frequently to jointly analyze and reflect on project monitoring data in order to produce action items with assigned responsibilities.
  • Conduct regular visits to project sites to provide relevant, clear, high-quality, and timely onsite technical support and mentoring.
  • The MEAL Manager will perform annual periodic data quality audits for the to ensure that partners are capturing and recording data correctly and in line with donor requirements and CRS standards.
  • He/she will review monitoring reports and analyze them and provide feedback to identify causes of potential issues that impede project implementation. The incumbent will support the organizing of periodic learning meetings to review yearly targets and benchmarks and to promote learning.
  • Foster active knowledge management and organizational learning based on MEAL findings.
  • He/she will coordinate with CRS program staff, MEAL staff and local partner organizations to produce human interest stories, articles, working papers, lessons learned, and other publications for internal and external circulation
  • Orient of program staff on the basic principles and practices of MEAL system, policies and procedure
  • Perform any other function assigned to him/her by the Program Director

5. Education and Qualifications

  • Grade 12 certificate
  • Degree in Social Sciences or Economics or other related fields
  • Postgraduate certificate in Monitoring and Evaluation
  • Strong English writing skills.
  • Experience working with web-based data collection platforms (e.g ODK, KoboToolBox, iFormBuilder, CommCare)

6. Personal Skills

  • Good relationship management skills with ability to work collaboratively as part of a multidisciplinary and multicultural teams
  • Strategic, analytical, problem-solving and systems thinking capacity and skills
  • Good writing skills
  • Strong data collection and research skills and ability to interpret and analyze data

7. Experience

  • 3-5 years’ relevant work experience
  • 8. Internal Contacts: Business development specialist, Country M&E coordinator, Project Director, Head of programs
  • 9. External Contacts: Partner’s PM, Field Officers, M&E officer, Donors and researchers, DNCC & WNCC

Agency-wide Competencies (for all CRS Staff):

  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
  • Trusting Relationships
  • Professional Growth
  • Partnership


  • CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
  • Equal Opportunity Employer

How to Apply

Applicants Instructions: Please email a cover letter, and curriculum vitae which should include three references to:

is 30th June 2018.

Application deadline
30 Jun
Email applications to
Catholic Relief Services Zambia image
Catholic Relief Services Zambia
International NGO
Micro finance
Capacity building
Founded by the US Conference of Catholic Bishops in 1943, Catholic Relief Services (CRS) has expert experience in managing complex, multi-year relief and development projects. The organisation has been operating in Zambia since 2000, with programs in 8 Zambian provinces, dealing with health, nutrition, agriculture, microfinance and capacity building.