Zambia Information and Communications Technology College (ZICTC)
Posted Job
about 3 years ago

QoS Monitoring Engineer

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Role Purpose

  • To monitor compliance of all licensed networks to the prescribed performance standards as outlined in the license conditions and technical standards , and ensure a smooth operating and reliable Quality of Service monitoring network

Key Responsibilities

  • Develop a mechanism for collecting the parameters of network performance and Quality of Service/Quality of Experience
  • Monitor the performance of networks including Quality of Service (QoS/QoE) in line with the license framework and technical standards
  • Assists in the development and implementation of departmental policy and procedures to solve specific operating problems and improve regulatory delivery
  • Provide periodical performance reports for all licensed operators
  • Provides support on engineering and technology matters as well as participate in appropriate standardisation activities
  • Maintain records of all QoS site visit and activity logs, all Quality of Service spare parts and usage thereof
  • Assists ZICTA in responding to queries regarding license network performance

Qualifications And Experience

  • 3-5 years’ experience in the telecommunications sector or industry
  • Bachelor’s degree in electronics/electrical/computer engineering or related field

Core Competencies

  • Demonstrated telecommunications/networking engineering capability
  • Demonstrated ability to work with network planning and management engineering software
  • Demonstrated planning and organizational skills
  • Demonstrated ability to work to deadlines
  • Demonstrated ability to work with groups in an inclusive and participatory manner
  • Excellent computer applications skills
  • Excellent analytical and problem solving skills
  • Excellent communication an interpersonal skills

How to Apply

Submit your CV and application on company website:

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