Posted Job
about 3 years ago

Technical Team Leader

Qrent Zambia is currently looking for a smart, innovative and experienced individual to fill in the position of Technical Team Leader.

Roles and Responsibilities

  • Analyze all IT infrastructure and prepare reports to be submitted to senior management and perform research on all technological solutions and provide support to all procurement procedures and maintain knowledge on all latest technologies.
  • Designing and updating the website from time to time, maintain email systems.
  • Computer maintenance and management, troubleshooting, systems backups, archiving and data recovery and provide expert support when necessary.
  • Design and execute IT policies and procedures, maintain compliance for all standards and policies, administer efficient working IT equipment and manage all communication with Business development management team.
  • Coordinate with various departments to design all management reports for all IT projects and administer everyday activities for all IT systems and ensure compliance to all deadlines.
  • Oversee efficient working of all IT personnel, maintain knowledge on all job functions, administer all business requirements, ensure achievement of all business objectives and evaluate all IT systems.
  • Determine and implement various IT procedures and assist to integrate various processes to new and existing systems and prepare all user specifications and perform tests on all applications according to technical specifications.
  • Provide support to all software engineering processes, assist to code all programs, design short and long-term objectives for all applications, coordinate with departments to analyze all requirements and provide efficient support to all end users.
  • Administer project list, prioritize all work and determine effective departmental budgets, maintain and recommend improvements to all manufacturing systems and ensure profitability of all processes.
  • Collaborate with department personnel and design innovative solutions for all IT issues and maintain all hardware and software for processes according to security requirements, maintain logs of all issues and assist to resolve all efficiently.
  • Organize and conduct all staff meetings for project reviews and supervise all IT operation systems and services and analyze all customer requirements and develop solutions.
  • Provide direct supervision for staff, communicating clear expectations, constructive feedback and recognition when appropriate.
  • Communicates administrative policies and procedures and ensures adherence to established organization policies, procedures and objectives, quality assurance programs, and safety standards.
  • Establishes and aligns unit/project deliverables and priorities with the department’s overall strategic plans while making recommendations and provide input to management for inclusion in strategic planning discussions.
  • Monitoring Help Desk tickets and resolving user issues and responding within agreed time limits to call-outs.
  • Talking staff through a series of actions, either face-to-face or over the telephone, to resolve issues.
  • Ensure compliance of internal SLA between application team and business
  • To manage all IT administrative requirements.
  • Proactively support the management of the departmental budget by effecting appropriate financial and cost management measures.
  • To monitor contractual agreements for all IT function’s vendors.
  • Ensure that all existing ICT systems are properly licensed
  • Carry out research on the latest and/or most effective ICT Security and Quality Assurance trends

Required Skills and Competencies

  • Team building skills
  • Analytical and problem-solving skills
  • Decision making skills
  • Effective verbal, presentation and listening communications skills
  • Effective written communications skills
  • Time management skills

Qualifications and Experience

  • Five 5 years hands on computer hardware experience
  • Degree in IT preferable or Higher National Diploma in IT (HARDWARE)
  • 32 years and below
  • Manual drivers license is a must

How to apply

If you meet the requirements for the above position, please email your CV and Application Letter to:

Qrent image
Computer hardware rental
For all your computer rental requirements, Qrent has the solution for you. With a spectrum of cost-effective rental options, the company hires out desktops, laptops, servers and projectors from leading international brands like Dell, HP, Lenovo and Fujitsu. Renting is an inexpensive way to access technology - you only pay for equipment you need for the time you need it! Qrent delivers countrywide.
You may be interested in...
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Aquamarine  Petal Ring image
Buy on Shopbwana
Surprise the March birthday girl with this glamorous gemstone ring. Crafted in cool 18K yellow gold, the design features an emerald-cut icy-blue aquamarine center stone-accented petals. A luxe looks, this ring is polished to a bright shine.
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Aquamarine  Pave Ring  image
Buy on Shopbwana
A dainty row of brilliant round aquamarines in crystalline blue are pavé set in this ring crafted of 14k yellow gold. A sweet sentiment on its own, or a shimmering statement when stacked with another gemstone
Jewel of Africa
Jewel of Africa
Jewellery and watches
White Gold Aquamarine  Marquise Ring image
Buy on Shopbwana
They have been symbols of authority, symbols of promises, and even legally binding signatures. Today rings still speak volumes about you.
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Ametrine  Shark Claw Ring image
Buy on Shopbwana
Rings can be the most sentimental of jewellery pieces. Whether buying yourself a new stack ring or thinking of popping the question, getting the right fit is of utmost
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Aquamarine  Double Ring  image
Buy on Shopbwana
With a dazzling brilliant-cut Aquamarine at the heart of this classic design, this double motif ring iconic collection is a stunning alternative to the eternity ring.
Black Dot Media image
Black Dot Media
Marketing and PR
Multimedia and Advertising
Design services
UNDER CONSTRUCTION////With more than 25 years of experience in the advertising industry, Black Dot Media is an award winning creative advertising agency in Zambia that is constantly evolving. The company offers professional marketing, production, creative, digital advertising as well as services as website and mobile app development services to clients in the private and public sectors. it is committed to creating unforgettable and impactful work that remains etched on the minds of audiences for years to come. So, whether you are looking to raise brand awareness, launch a new product, drive online traffic to your website, phone calls, web forms, foot traffic, please get in touch with Black Dot Media today. Their innovative team will take a look at your business, target market and overall goals, and recommend the most effective channels and tactics to use. The goal is to give you results that will increase your sales, brand awareness as well as provide a positive return on your marketing investment.
Seals 4 Africa image
Seals 4 Africa
Security systems
Printing and Stationery
Industrial tools and equipment
Seals 4 Africa is one of Zambia’s leading distributors and resellers of premium security sealing products and tools that address tampering issues. The company provides an extensive range of the world’s most effective security sealing products to meet even the most challenging security needs across a wide range of industries. They also offer value added services to their clients which include logo branding on seals, bar-code imprinting and customisation, as well as on time delivery.
ControLab Zambia image
ControLab Zambia
Inspection and Testing
Engineering services
ControLab offers professional engineering services to contractors, consultancies and government entities in Zambia. The company carries out civil engineering materials testing through a full range of testing of soils, aggregates, bitumen, asphalt and concrete, as well as geotechnical investigations for roads and buildings.
Kinglong Motors Zambia Ltd image
Kinglong Motors Zambia Ltd
Truck and Bus sales
Truck and Bus parts
Truck and Bus maintenance
With a mission to bring the latest and most advanced bus technology to Zambia for the benefit of the Zambian people, Kinglong Motors Zambia Ltd supplies quality brand Higer buses and pick-ups. The company has a fully stocked spare parts warehouse which guarantees the prompt and efficient servicing of Higer buses. Kinglong Motors Zambia Ltd is the leading supplier of Higer buses in the country and a significant contributor to the local transport system.
Harvey Products Ltd image
Harvey Products Ltd
Roofing materials
Building contractors
Since 1967, Harvey Products has been manufacturing steel roofing tiles and accessories. They offer steel based, maintenance-free and environmentally friendly roofing tiles with a 30-year warranty. These lightweight roofing tiles allow a 40% saving on wooden trusses because they are eight times lighter than concrete or clay tiles. This makes them very popular with the construction industry. The team will advise on what type of roofing tiles is best for your specific building needs.