Standard Chartered Bank Zambia Plc
Standard Chartered Bank Zambia Plc
Posted Job
over 3 years ago

Head of RB Product Management (Retail Banking / Retail Segments / Product Management / J3087) - (1800017447)

This listings application deadline has expired so it is probably out of date

View all jobs →

Standard Chartered Bank Zambia Plc Leading the way in International Banking. With more than 86,000 employees in 68 countries, and a 150-year history in some of the world’s most dynamic markets, Standard Chartered is listed on the London and Hong Kong Stock Exchanges as well as the Bombay and National Stock Exchanges in India. We have an opportunity for a Head of Retail Products:

Job Purpose

  • Responsible for executing country agenda on Retail Products to deliver sustainable growth across lending, deposits, Business Banking products and Digital.
  • Responsible for growing market share and increasing product/client level profitability by supporting new acquisition and relationship teams and portfolio management of Secured, Unsecured, Liability, Wealth, Trade & Working Capital and Cash Management products based on client needs
  • Achieve the Revenue, Balance Sheet, Product Margins and Loss adjusted Returns as per budget
  • Ensure consistent Service and Product delivery on client propositions as per budgeted benchmarks by indentifying challenges related to (a) products and processes design, for resolution by Retail & Wealth Management Product team in the Region and (b) process execution within Sales, Operations and Service teams, for resolution in country with the relevant stakeholders.

Key Responsibilities

Business Performance

  • Collaborate effectively with CIB/ TB, Employee Banking, Client Acquisition and Relationship teams across segments to leverage the eco-system and help deliver sales volume to achieve budgeted Balance Sheet and NFI targets
  • Execute global standard to deliver Product level RoRWA
  • Optimize fees and charges to create value for clients in line with TCF principles
  • Collaborate with Retail Analytics, Credit Initiation, Client Acquisition and Relationship teams to increase products per customer
  • Ensure scorecard alignment with product strategy through active participation in the RBIC
  • Support RB academy for the development of appropriate training content for the acquisition, relationship and service teams
  • Responsible for Portfolio health on relevant products and taking necessary actions to ensure loan impairment is within approved and acceptable limits.

Product & Service Delivery

  • Have oversight and ownership on end-to-end (standard) process to ensure fulfilment of products through engagement with relevant stakeholders involved in executing the standard process to ensure we deliver a seamless client CVP.
  • Complaints & Client Experience: Collaborate closely with the CEPG teams to Identify gaps and design failures in existing processes and products and work with global and regional product teams to solve for endemic design issues to improve overall product and Service delivery
  • Product Launches & Product Maintenance
  • Execute the global Product standardization and Product rationalization agenda across Retail Products
  • Work with segment and frontline teams to identify client needs and launch existing global product solutions to meet these needs. In the absence of existing global solutions work with the regional team to have the relevant proposition developed as a global solution for implementation
  • Governance
  • Manage compliance of PPGs & CADs
  • Ensure compliance to Group & Country AML and CDD policies

How to Apply

Submit your CV and Application on Company Website:

Standard Chartered Bank Zambia Plc image
Standard Chartered Bank Zambia Plc
Lusaka
Business banking
Corporate finance
Investment
Loans
BancAssurance
Personal banking
Currently, Standard Chartered Bank Zambia has a total of 25 outlets across the country and 47 automated teller machines (ATMs), with four being electronic banking centres. The bank has a presence in six of Zambia's ten provinces with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered Bank Zambia offers a wide array of services that encompass personal and business banking, corporate finance, investment, loans and personal life insurance.
You may be interested in...
Fino Whip Instant Whip Cream Premix   500g image
K90
Buy on Shopbwana
Fino Whip Instant Whip Cream Premix 500g
Baking
Tamboja Cake & Bake Unlimited
Instant whip cream 500 g mix 1 cup of milk or water to 1 cup of Fino whip powder and stir it up to a firm tasty cream.
Foldable Cake Box  White  image
K12
Buy on Shopbwana
A sturdy and durable white cake box that can be used to hold your delicious cakes, adding more fun to any party.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Grapefruit Oil  Citrus Paradisi Organic Essential Oil 10ml  image
$11.63
Buy on Shopbwana
Grapefruit oil has a fresh citrus odour and can have a positive, uplifting effect on your mood. It is recommended as part of anti-cellulite blends because of its toning and astringent effects. Citrussy Grapefruit uplifts and detoxifies, beneficial for cellulite and water retention, and as an astringent for oily skin and hair.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Lavender Lavandula Angustifolia Organic Essential Oil 10ml  image
$18.07
Buy on Shopbwana
This is the most popular and versatile oil in aromatherapy. It is a must for the first aid box - a good oil for irritating skin conditions where there is inflammation, burns, scarring etc. Lavender is also known for its relaxing and calming properties. It is known to relieve headaches and insomnia as well as benefit throat infections, colds and flu.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Lemon Citrus Limon Organic Essential Oil 10ml  image
$6.73
Buy on Shopbwana
This lively oil with its refreshing citrus aroma is highly antiseptic making it useful in treating wounds and infections. It can also be used in the home to clean and deodorise.
Chaliko Car Hire Ltd image
Chaliko Car Hire Ltd
Car rentals
Transfers
Lusaka
Chaliko Car Hire is poised to redefine the car rental industry with its unique, bespoke and premium offerings. Boasting a variety of well-maintained fleet, this company offers an excellent service through its dedicated workforce. Chaliko pledges to provide the transport needs of all its clients and will work tirelessly to ensure that they are provided with a solution to their problems. The company will meet each client’s needs whether a tourist, VIP or a business traveller coming to Zambia.
Tamboja Cake & Bake Unlimited image
Tamboja Cake & Bake Unlimited
Food and Groceries
Cafe
Bakery
Lusaka
+4 locations
Founded in 2015, Tamboja Cake & Bake Unlimited started out as a small scale supplier of baking aids for cake bakers in Lusaka. But the company soon discovered a demand for their products from all over the country, as well as a market for a number of other items related to more advanced baking - edible decoration, edible printing baking tools etc. Today, Tamboja Cake and Bake Unlimited supplies everything you might need for your home baking or your professional cake baking challenges.
Phil Auto Enterprises image
Phil Auto Enterprises
Second hand cars
Vehicle registration and compliance
+2
Lusaka
Phil Auto Enterprises offers a wide variety of top of the range second hand vehicles. Their collection consists of saloons, SUVs, pickups, vans and buses. With all vehicles undergoing rigorous dealer inspections as well as mechanical and electrical check-ups, this company ensures that it supplies the very best cars to its clients. To clients that qualify, Phil Auto offers flexible vehicle financing options - get in touch with their team for details. Vehicle registration and compliance services are also provided. Apart from supplying motor vehicles, Phil Auto also offers professional civil engineering, rehabilitation and maintenance works. This company conducts business with integrity, while providing an exceptional customer service.
GSY Construction Zambia Ltd image
GSY Construction Zambia Ltd
Mining enterprises
Commercial property
Lusaka
GSY Construction Zambia is offering for sale a beautiful piece of land on the left bank of the Zambezi River. The plot is also bordered by the Songwe River and the Chitumbwe River. This commercial property of 102.8230 Hectares is just 8 Kilometres from Livingstone Central Business District and not far from the famous Victoria Falls. It is ideal for a hotel, and a plan for such a development is available. Access to the area is via Kazungula Road. In addition this company is a mining enterprise registered with the Zambian International Trade & Investment Centre as well as the Zambia Extractive Industries Transparency Initiative Council. It is actively looking for suitable gold and copper mining companies to partner with.
Global Connect Travel Tours and Car Hire image
Global Connect Travel Tours and Car Hire
Tours
Car rentals
Tickets and Visas
Lusaka
Global Connect Travel Tours and Car Hire offers a wide range of tour packages. They specialise in creating and facilitating travel experiences that expand awareness, and give each person a true sense of the country and culture they are visiting. It offers a fleet of well maintained, air conditioned vehicles suitable for airport transfers and city transfers as well as safari vehicles. The dedicated travel and consultancy team are ready to offer quality and timely solutions.