United Bank for Africa Zambia Ltd (UBA)
United Bank for Africa Zambia Ltd (UBA)
Posted Job
about 3 years ago

Country Head – Retail Banking

This listings application deadline has expired so it is probably out of date

View all jobs →

• To establish and maintain positive customer relationships, plan and deliver an effective retail marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.

Key Duties & Responsibilities;

• Directly supervise the activities of Business Managers to ensure optimal achievement of set targets

• Contribute to the preparation of annual marketing plans and strategies for liability generation to enable Business Managers achieve targeted growth objectives.

• Recommend the creation of risk assets to increase business office profitability

• Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue

• Monitor and assign targets to Business Managers to ensure effective focus on target achievement

• Maintain and acquire customer relationships to improve deposit liability growth and mix.

• Relationship Management of High Net Worth Customers

• Network with all potential clients in all relevant categories

• Identifying and developing conglomerates banking relationships

• Ensuring proper documentation throughput, the credit application and availment process.

• Sourcing for and monitoring of customer’s tenured investment / facilities.

• Respond promptly and satisfactorily to customer’s daily request and complaints.

• Prepare weekly and monthly statistics/performance reports for management use.

• Monitoring of the customer’s main account regularly

• Reconciling all transactions on customer’s accounts where and when necessary.

• Assist with the processing of customer’s letters of credit and invisible transactions.

• Initiate and carry out recovery action on non-performing credits facilities

• Maintain comprehensive database of the customers’ operational records including the existing and prospective customer data

Required Key Knowledge and Competencies;

• Strong credit and marketing skills.

• Must be self-solution driven, proactive

• Have in-depth knowledge of the business environment

• Knowledge of banking operations

• Ability to evaluate needs of customers, and determine what products or service would best serve those needs

• Strong interpersonal and communications skills

• Strong leadership and negotiations skills

• Exhibit drive energy, aggression and passion for business development and acquisition

• Leadership skills

• Strong Interpersonal skills

• Strategic Thinking

• Negotiation & Analytical skills

• Product Development

Minimum Education Qualifications

• Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.

• Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

• Seven 7 years working experience in the banking industry.

How to Apply

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV:

Application deadline
21 May
United Bank for Africa Zambia Ltd (UBA) image
United Bank for Africa Zambia Ltd (UBA)
Lusaka
Personal banking
Business banking
Corporate finance
Electronic payment systems
Investment
This is a subsidiary of United Bank for Africa Plc, one of Africa's leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. United Bank for Africa Zambia (UBA) offers a wide selection of services that include personal and business banking, corporate finance, electronic payment systems and investment. UBA is constantly anticipating the changing needs of its customers and innovating new products.
You may be interested in...
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Emerald  Flower Ring image
$843
Buy on Shopbwana
The contemporary simplicity of this round cut emerald takes colour to the next level with its simplicity
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Emerald  Fancy Ring image
$2,250
Buy on Shopbwana
Unlike many other precious stones, emeralds are very "soft." Don't be nervous to sport them, but consider your lifestyle before committing to this gem, as emeralds are by far the most delicate.
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Emerald  Contemporary Tear Drop Ring image
$12,453
Buy on Shopbwana
It's no surprise that the emerald is one of the most popular gemstones–this luxe stone, with its known calming powers, has been coveted for centuries by the likes of Cleopatra, Elizabeth Taylor, and Jackie O for good reason.
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Emerald  Calabash Ring & Pendant image
$1,637
Buy on Shopbwana
Named for the gourds used to carry water in many parts of the world, this pendant and ring . It's a marvel of design and requires the immense skill of its maker.
Jewel of Africa
Jewel of Africa
Jewellery and watches
Yellow Gold Emerald  Butterfly Shoulder Ring  image
$5,025
Buy on Shopbwana
Diamond-embellished wings on the shoulder of the ring in a brilliant open-work design enrich this charming butterfly statement ring
Umoyo Natural Health image
Umoyo Natural Health
Distribution and Merchandising
Toiletries and personal care
+3
Lusaka
+10 locations
Umoyo Natural Health was established in 2007 and has grown into a well-known and highly regarded supplier of natural health products in Zambia. The company sources high quality health products from all over the world, offering them for sale at their many Health Shops around Zambia. Staff undergo regular product training sessions enabling them to respond to clients' questions and recommend suitable products. Umoyo is passionate about health and looks forward to serving you!
Black Dot Media image
Black Dot Media
Marketing and PR
Design services
Multimedia and Advertising
Lusaka
With more than 25 years of experience in the advertising industry, Black Dot Media is an award winning creative advertising agency in Zambia that is constantly evolving. The company offers professional marketing, production and creative services, and digital advertising, as well as website and mobile app development services to clients in both the private and public sectors. It is committed to creating unforgettable and impactful work that remains etched on the minds of audiences for years to come. So, whether you are looking to raise brand awareness, launch a new product, or drive online traffic to your website, get in touch with Black Dot Media today. Their innovative team will recommend the most effective channels and tactics that are relevant to your business.
Master Glass image
Master Glass
Building materials
Aluminium windows and doors
Lusaka
Lusaka
Master Glass specialises in the supply and distribution of high-quality melamine boards, offering quality wood-based panels, such as particleboard, chipboard, plywood and MDF cut to size with exceptional accuracy. It also offers glass and mirrors suitable for both individual homes and larger buildings, supplied in sheets or cut to size. The company provides design and repair services as well as installation. It has a qualified team that is able to help clients find the right products for their needs and budget.
Great Wall Casino image
Great Wall Casino
Premier lounges
Pubs and Bars
Casino
Lusaka
Focused on world class gaming facilities, with a wide variety of choices from beginner to established players, Great Wall Casino offers casino entertainment at its best. You'll be treated as a VIP guest and enjoy the true ambiance of an established gentlemen's club. This casino welcomes a diverse mix of clients – from seasoned gamer to complete novice. Relax and chill out here, where flavours of the orient combine with old world opulence. Great Wall Casino does not require you to join as a member – guests can walk right in and start playing. With a well-established client base, this casino also attracts a steady stream of new clients.
Eric Silwamba, Jalasi & Linyama image
Eric Silwamba, Jalasi & Linyama
Legal practitioners
Dispute resolution
Commercial law
Lusaka
A Zambian law firm that specialises in corporate and commercial law, dispute resolution, litigation as well as constitutional and administrative law. They have a solid practice and represent several multinational clients. They are one of few Zambian firms listed on The World Legal 500 and Chambers and Partners websites. They have experience in advising clients from the mining, construction, agricultural and retail sectors. It has been in existence for over 30 years as Eric Silwamba and Company. In 2013 it was rebranded to Eric Silwamba, Jalasi and Linyama Legal Practitioners, following the admission of Joseph Jalasi and Lubinda Linyama as Partners.