Billing Manager

Key Responsibilities

• To manage the operations support, planning and implementation of business support including point of sales and billing systems.

• Ensure proper configuration of products in the billing systems.

• Derive Revenue Numbers from the Billing Systems and analyze any exceptions noted.

• Ensure trend analysis of revenue streams and report exceptions as they arise

• Ensure correct tariffs for all enterprise customers are loaded on the billing platforms correctly and reviewed on a monthly basis for accuracy.

• Ensure all revenue streams are billed and accounted for correctly within the agreed reporting timelines

• Ensure validation of credit/debit notes and ensure correction of anomalies noticed.

• Plan and implement quality assurance for all processes surrounding the enterprise billing function.

• Ensure reconciliation of the general ledger to the enterprise customers Ageing Analysis

• Ensure accurate age analysis for all billed Accounts Receivables

• Review reports on key performance metrics

• Make informed decisions from analyzed data to facilitate operational efficiency

• Prepare month end and year end reports required for internal and external reporting

• Contribute to the development and monitoring of internal controls for billing in collaboration with Revenue Assurance

• Provide support for periodic internal and external audits and other statutory and regulatory requirements

• Provide input in put to overall revenue budgeting, modeling, long range and forecasting to management

• Prepares and present to the Senior Manager commercial finance weekly, monthly, quarterly and annual reports in agreed formats and an a timely basis.

• Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance.

• Proven ability to perform strategic planning and priority setting for a billing department

• Monitor compliance with MTNZ, MTN Group PPP’s, IFRS, IAS and ZRA regarding revenue management

• Review of business and accounting rules for new products and services

• Review weekly revenue forecast and identifies associated risks/ opportunities

• Provide adequate support for revenue assurance leakage management function

• Provide guidance for the resolution of billing disputes related to revenue enterprise customers.

• Review of agreements, contracts in respect of Postpaid, E1, roaming and value added services

Candidate Requirements

• Bachelor Degree in Computer Science

• Grade twelve (12) Certificate

• Minimum of 5 years’ experience in area of specialisation; with 2 years’ experience in supervising/managing others

• Experience working in a medium to large organization Minimum of three (3) years in similar or equivalent position

• Telecommunication experience essential

• Extensive knowledge of CRM & Applications

• Project management skills

How to Apply

Submit your CV to: