Standard Chartered Bank Zambia Plc
Standard Chartered Bank Zambia Plc
Posted Job
over 3 years ago

Business Operational Risk Manager

Standard Chartered Bank is a Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good We are currently looking for a Business Operational Risk Manager to represent the Global Banking business as a first line of defence, implement the Standard Chartered Operational Risk Framework (ORF), and support the Group’s Operational Risk policy and associated operational risk procedures to ensure that operational risk is effectively managed at the business unit level.

Job purpose

o The Business Operational Risk Manager must focus on Global Banking controls, governance, and supervision at all times.

Strategy

o Responsible for understanding the Group’s business strategy and its implications for the operational risk management role.

Business

o Responsible for maintaining an awareness of the wider business, economic and market environment in which the Group operates.

o Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners.

o Responsible for supporting Global Banking COO initiatives, driving adoption of initiatives at the country level.

Processes

o Responsible for adherence to specified BAU operational risk deadlines.

o Responsible for being key escalation contact for the business for all front office operational risk related incidents and queries that arise, and being a business subject matter expert on Global Banking processes in this market.

o Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities.

o Responsible for coordinating with stakeholders in the country and with other Global Banking operational risk managers to increase sharing of key learnings and best practices.

o Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees.

o Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs).

o Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions.

o Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.

o Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness.

o Working with the Senior Operational Risk Officer (SORO), responsible for ensuring Root Cause Analysis (RCA) is completed by process owners for any failed audits and other key risk events. Review audit findings and key themes, assisting business to achieve resolution in line with business risk appetite.

o Responsible for coordinating internal and external audit reviews relating to the area of business – liaising with stakeholders to ensure timely / accurate information is.

Risk Management

o Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.

o With the guidance and support from Risk Owner and Process Owner, continuously identify and evaluate operational risks arising for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country.

o Accountable for the development of control enhancements to ensure any known risks are controlled within acceptable boundaries and consistent standards.

o Responsible for mentoring Global Banking staff across all segments on business controls.

o Responsible for ensuring compliance with policies applicable to Global Banking which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for improvement

o Responsible for speaking out on emerging risks.

o Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business.

o Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices.

Governance

o Responsible for the effective running of Global Banking Business Operational Risk Forum (BORF).

o Responsible for ensuring adequate governance and oversight over operational risk, through the escalation and appropriate resolution of relevant risk exposures to the Country Operational Risk Committee (CORC) and Process Governance Committee (PGC) as required.

o Responsible for escalation of issues, blockages, challenges and trends to the Regional lead, COO and Business Head when required.

Regulatory & Business conduct

o Display exemplary conduct and live by the Group’s Values and Code of Conduct.

o Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the business.

o This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, the Group Code of Conduct, the outcomes set out in the Bank’s Conduct Principles, Fair Outcomes for Clients;

o Effective Financial Markets;

o Financial Crime Compliance; The Right Environment

o Effectively and collaboratively identify, escalate, mitigate and facilitate resolving risk, conduct and compliance matters.

Key Stakeholders

o Zambia Global Banking Head in country

o Heads of Global Banking business units

o Senior Operational Risk Officer(s) (SORO)

o Regional BORM / COO

o Internal Audit

o Head of BORM

o Business & Country Compliance teams

o Operations (GBS / GTO)

Other Responsibilities

Embed the Bank’s Valued Behaviours

Qualifications

o Knowledge of Global Banking, Transaction Banking and Financial Markets products – to enable assessment of cross-business issues.

o Relevant business experience in operations, business analysis or project management.

o Clear understanding of the Bank’s Operational Risk Framework or equivalent experience gained in other organisations.

o Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.

o Strong analytical skills, detail-focused with the ability to interpret large volume of information.

o Problem solving skills with ability to influence across all levels of business.

o Ability to independently drive initiatives with minimum hands-on supervision.

How to Apply

Submit your CV and application on company website:

Standard Chartered Bank Zambia Plc image
Standard Chartered Bank Zambia Plc
Lusaka
Business banking
Corporate finance
Investment
Loans
BancAssurance
Personal banking
Currently, Standard Chartered Bank Zambia has a total of 25 outlets across the country and 47 automated teller machines (ATMs), with four being electronic banking centres. The bank has a presence in six of Zambia's ten provinces with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered Bank Zambia offers a wide array of services that encompass personal and business banking, corporate finance, investment, loans and personal life insurance.
You may be interested in...
Fino Whip Instant Whip Cream Premix   500g image
K90
Buy on Shopbwana
Fino Whip Instant Whip Cream Premix 500g
Baking
Tamboja Cake & Bake Unlimited
Instant whip cream 500 g mix 1 cup of milk or water to 1 cup of Fino whip powder and stir it up to a firm tasty cream.
Foldable Cake Box  White  image
K12
Buy on Shopbwana
A sturdy and durable white cake box that can be used to hold your delicious cakes, adding more fun to any party.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Grapefruit Oil  Citrus Paradisi Organic Essential Oil 10ml  image
$11.63
Buy on Shopbwana
Grapefruit oil has a fresh citrus odour and can have a positive, uplifting effect on your mood. It is recommended as part of anti-cellulite blends because of its toning and astringent effects. Citrussy Grapefruit uplifts and detoxifies, beneficial for cellulite and water retention, and as an astringent for oily skin and hair.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Lavender Lavandula Angustifolia Organic Essential Oil 10ml  image
$18.07
Buy on Shopbwana
This is the most popular and versatile oil in aromatherapy. It is a must for the first aid box - a good oil for irritating skin conditions where there is inflammation, burns, scarring etc. Lavender is also known for its relaxing and calming properties. It is known to relieve headaches and insomnia as well as benefit throat infections, colds and flu.
Umoyo Natural Health
Umoyo Natural Health
Beauty, skincare and cosmetics
Lemon Citrus Limon Organic Essential Oil 10ml  image
$6.73
Buy on Shopbwana
This lively oil with its refreshing citrus aroma is highly antiseptic making it useful in treating wounds and infections. It can also be used in the home to clean and deodorise.
Hamerkop Ventures
Property consultants
Haulage and Logistics
Software
Lusaka
UNDER CONSTRUCTION///Founded in 2014, Hamerkop Ventures is headquartered in Lusaka, Zambia with interests in real estate, logistics, and software solutions. They are bullish on the local economy and Africa's growth prospects and confident in taking big bets on the future. Guided by this belief, this company commits itself to meeting the needs of its clients with exceptional professionalism and the highest quality standards. Their industry experts will listen to your needs and offer solutions that will meet your requirement. Get in touch with Hamerkop Ventures and find out how they can help you today!
Chaliko Car Hire Ltd image
Chaliko Car Hire Ltd
Car rentals
Transfers
Lusaka
Chaliko Car Hire is poised to redefine the car rental industry with its unique, bespoke and premium offerings. Boasting a variety of well-maintained fleet, this company offers an excellent service through its dedicated workforce. Chaliko pledges to provide the transport needs of all its clients and will work tirelessly to ensure that they are provided with a solution to their problems. The company will meet each client’s needs whether a tourist, VIP or a business traveller coming to Zambia.
Tamboja Cake & Bake Unlimited image
Tamboja Cake & Bake Unlimited
Food and Groceries
Cafe
Bakery
Lusaka
+4 locations
Founded in 2015, Tamboja Cake & Bake Unlimited started out as a small scale supplier of baking aids for cake bakers in Lusaka. But the company soon discovered a demand for their products from all over the country, as well as a market for a number of other items related to more advanced baking - edible decoration, edible printing baking tools etc. Today, Tamboja Cake and Bake Unlimited supplies everything you might need for your home baking or your professional cake baking challenges.
Phil Auto Enterprises image
Phil Auto Enterprises
Second hand cars
Vehicle registration and compliance
+2
Lusaka
Phil Auto Enterprises offers a wide variety of top of the range second hand vehicles. Their collection consists of saloons, SUVs, pickups, vans and buses. With all vehicles undergoing rigorous dealer inspections as well as mechanical and electrical check-ups, this company ensures that it supplies the very best cars to its clients. To clients that qualify, Phil Auto offers flexible vehicle financing options - get in touch with their team for details. Vehicle registration and compliance services are also provided. Apart from supplying motor vehicles, Phil Auto also offers professional civil engineering, rehabilitation and maintenance works. This company conducts business with integrity, while providing an exceptional customer service.
GSY Construction Zambia Ltd image
GSY Construction Zambia Ltd
Mining enterprises
Commercial property
Lusaka
GSY Construction Zambia is offering for sale a beautiful piece of land on the left bank of the Zambezi River. The plot is also bordered by the Songwe River and the Chitumbwe River. This commercial property of 102.8230 Hectares is just 8 Kilometres from Livingstone Central Business District and not far from the famous Victoria Falls. It is ideal for a hotel, and a plan for such a development is available. Access to the area is via Kazungula Road. In addition this company is a mining enterprise registered with the Zambian International Trade & Investment Centre as well as the Zambia Extractive Industries Transparency Initiative Council. It is actively looking for suitable gold and copper mining companies to partner with.