Standard Chartered Bank Zambia Plc
Standard Chartered Bank Zambia Plc
Posted Job
about 3 years ago

Head of Product

This listings application deadline has expired so it is probably out of date

View all jobs →

Job: Private Banking and Wealth

Primary Location: Africa & Middle East-Zambia-Lusaka

Schedule: Full-time

Employee Status: Permanent

We are Looking for

JOB PROFILE – COUNTRY HEAD, BANCASSURANCE

Job Purpose

To plan, manage, lead and direct the business focus on the distribution of all insurance products across SCB in Zambia to achieve business, revenue and profit targets and to implement global standards within the country.

Key Roles and Responsibilities

Strategy and Planning

o Ensure appropriate Bancassurance Structure is in place to drive Bancassurance business in the country

o Develop and execute an overall Business Plan covering all insurance activities across all the business based on business targets in alignment with insurance Partners and global strategy.

o Have thorough understanding of business dynamics across the business to leverage on multiple product / service needs of Banks customers to better position insurance as a key part of a truly valuable customer proposition/offer.

Financial and Performance Management

o Active management of overall Insurance P&L in the country through establishing close working relationships across business and Product/Marketing manager to deliver customer, business, revenue and profit targets for the country by driving insurance products activities across channels and segments.

o Active management of relationships with all insurance partners to ensure smooth running of the distribution channels in delivering targets for the country.

o Monthly reporting of Bancassurance financials including, but not limited to, commission reconciliation, financial projections, P&L monitoring, marketing allowance activities, etc

Product Development/Operational Workflow

o Active involvement in identifying product needs for all customer bases across business with product managers and segment managers together with appropriate Insurance Partners to meet customer needs and product gaps in total product/service offering.

Monitoring operational activities to ensure that they are complaint with:

• Local regulations, policies and procedures

• SCB Country level and Group policies and procedures

Sales and Service Delivery

• Act as the liaison manager with all insurance partners on insurance matters

• Determine, agree and monitor achievement of sales and service KPIs (including the appropriate number of staff for each ad allocation of sales and service targets) with Insurance Partner and Shared Distribution

• Active involvement in defining the appropriate skills, education, experience etc of the insurance sales staff and development of the training curriculum to optimize sales/ service achievement.

Marketing and Brand Management

• Work with product managers to identify market growth/ cross-sell opportunities to increase product holdings and improved revenues.

• Initiate, execute and manage marketing programmes and retention strategies in line with business objectives (premiums, commissions, product type, number of policies)

• Ensure brand compliance for all above and below-the-line communication according to local/ global standards for SCB and relevant Insurance Partner.

BIU and Market Intelligence

• Active analysis and review of all customer bases to understand customer profiles, behavioural and lifestyle traits (including product holding mix, revenue contribution, behavioural/ lifestyle analytics) to identify opportunities for increasing customers’ insurance wallet share (total value)

• Keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance

People Management

• Responsible for supervising appropriate team member in addition to managing internal key relationships

• Building/ managing necessary bench-strength to achieve business targets

Compliance

• Will be responsible for any necessary reporting as require by local country insurance authorities and regulators.

• Line managers, CB heads and Group Bancassurance must be informed of all external communications to regulators

Qualification and Skills

• Relevant experience working in the Insurance industry(Strongly preferred)

• Excellent knowledge of insurance products and processes, regulatory requirements as well as ability to manage P&L to drive business performance and revenues.

• Good interpersonal and management skills

• Good understanding of customer segmentation and needs as well as an in-depth knowledge of distribution channel strategies in a bank or similar organisation

• Preferable degree holder with relevant insurance certification (depending on specific markets)

How to Apply

Submit your CV and application on company website:

Standard Chartered Bank Zambia Plc image
Standard Chartered Bank Zambia Plc
Lusaka
Business banking
Corporate finance
Investment
Loans
BancAssurance
Personal banking
Currently, Standard Chartered Bank Zambia has a total of 25 outlets across the country and 47 automated teller machines (ATMs), with four being electronic banking centres. The bank has a presence in six of Zambia's ten provinces with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered Bank Zambia offers a wide array of services that encompass personal and business banking, corporate finance, investment, loans and personal life insurance.
You may be interested in...
Jewel of Africa
Jewel of Africa
Jewellery and watches
Amethyst  Earring image
$2,081
Buy on Shopbwana
Amethyst Earring
Earrings
Jewel of Africa
Amethyst Earring - $2,081
Jewel of Africa
Jewel of Africa
Jewellery and watches
Double Claw Amethyst  Yellow Gold Cage Ring image
$2,233
Buy on Shopbwana
26.04ct Amethyst in cage setting with double claw in 18kt yellow gold, size O. 8.97g
Jewel of Africa
Jewel of Africa
Jewellery and watches
Marquise Amethyst Yellow Gold Cage Ring image
$446
Buy on Shopbwana
2.89ct Marquise amethyst in cage setting with split round wire shank in 18kt yellow gold, size N. 3.8g
Jewel of Africa
Jewel of Africa
Jewellery and watches
Guitar  Tourmaline  Yellow Gold Pendant  image
$1,332
Buy on Shopbwana
Tourmaline Guitar Pendant - $1,332
Jewel of Africa
Jewel of Africa
Jewellery and watches
Bezel  Aquamarine  Necklace  image
$1,332
Buy on Shopbwana
Green Energy Distributors image
Green Energy Distributors
Solar and Renewable
Power generation
Energy consultants
Lusaka
Green Energy Distributors is a full-service electrical, solar and LED lighting supply and contracting firm. The company’s core competencies includes but not limited to solar and electrical component supply, system design and installation, as well as renovation. It distributes mainly to retailers, manufacturing industries, farmers and other contractors. Green Energy prides itself on being very flexible and reacting according to your needs as well as market demands - allowing products for projects and retailers to be delivered on time and on budget, with no surprises.
Umoyo Natural Health image
Umoyo Natural Health
Distribution and Merchandising
Toiletries and personal care
+3
Lusaka
+10 locations
Umoyo Natural Health was established in 2007 and has grown into a well-known and highly regarded supplier of natural health products in Zambia. The company sources high quality health products from all over the world, offering them for sale at their many Health Shops around Zambia. Staff undergo regular product training sessions enabling them to respond to clients' questions and recommend suitable products. Umoyo is passionate about health and looks forward to serving you!
Seals 4 Africa
Security systems
Industrial tools and equipment
Printing and Stationery
Lusaka
UNDER CONSTRUCTION///Seals 4 Africa is one of Zambia’s leading distributors and resellers of premium security sealing products and tools designed to help customers resist tampering and provide proof of tampering. The company provides an extensive range of the world’s most effective security sealing products to meet even the most tamper indicative security needs across a wide range of industries. They also offer value added services to their clients which include logo branding on seals, bar-code imprinting and customisation as well as on time delivery.
General Alliance Insurance Zambia Ltd image
General Alliance Insurance Zambia Ltd
Personal general insurance
Business general Insurance
Business liability insurance
Lusaka
+3 locations
General Alliance Insurance Zambia is one of the leading insurers in Zambia. It is a subsidiary of General Alliance Group which has a regional presence in Malawi and Tanzania. The company offers a wide range of Personal and Business Insurances. It is also one of the companies with a high solvency ratio and cash coverage in the Zambian insurance market. General Alliance Insurance prides itself on providing a friendly and excellent service and having an open-door policy.
Homenet Zambia image
Homenet Zambia
Residential property
Commercial property
Agricultural land and property
Livingstone
+3 locations
Homenet Zambia offers a quality service to anyone wishing to buy, sell or rent property in Zambia. Proud winners of the Diamond Arrow award in 2010 and 2011 for the best real estate agency in Zambia, the company strives to offer clients a consistently high level of service. Homenet covers property in game parks including Lower Zambezi, Luangwa, and the Kafue National Park. It also specializes in residential and commercial properties, property management and property valuations.