MTN Zambia
MTN Zambia
Posted Job
over 3 years ago

Sales Support

Responsibilities

• Respond to walk in customer needs and problems relating to sim cards or phones or any other service complaint

• Provide features on the sim cards

• Register customers and transactions on Momo

• Provide, create and maintain numbers for prepaid walk in customers

• Deactivate/reactivate stolen or recovered sim cards

• Replace/ maintain numbers for prepaid walk in customers

• Acquire and maintain complete knowledge concerning the company’s range of products and services and apply that to knowledge in relation to customer’s requirements and problems

• Maintain up to date literature on MTN products, sales aids and price list

• Stay abreast of developments in areas of expertise

Candidate Requirements

• Diploma in Business studies, Sales and marketing

• Understanding various converging technologies

• Understanding of various corporate requirements

• Computer literacy

How to Apply

Submit your CV to:

Email applications to
jobs.zm@mtn.com
MTN Zambia image
MTN Zambia
Lusaka
Mobile voice and text
Mobile business services
Internet
Phones and accessories
Mobile money
This company started operating in Zambia in 2005 and has grown to become one of the major telecommunications companies covering all the provinces. MTN Zambia offers a quality network with a dynamic tariff billing system that caters for personal and business subscribers. The company provides an extensive range of services that includes but not limited to voice, data, wireless internet and money transfer. MTN Zambia also offers shops that stock phones and accessories.
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