Telemarketing Specialist

• Contact businesses and individuals by telephone in order to promote and sell our product, receive reservations, gather information or verify details

Duties & Responsibilities:

• Contact businesses and private individuals by telephone to promote our product

• Solicit for our product over the telephone

• Explain the product or service to potential customers

• Deliver scripted sales pitch to the customer

• Adjust scripted sales pitch to meet needs of specific individuals

• Provide pricing details

• Handle customer questions

• Record customer details including reaction to the product

• Record customer details and details of transaction

• Confirm orders placed with field sales representatives

• Schedule appointments for sales staff to meet prospective customers

• Conduct customer and marketing surveys

• Answer telephone calls from potential customers who are responding to advertisements

• Contact customers to follow up on initial interaction

Education and Experience:

• Certificate or Diploma in Marketing

• Experience working in a Call Centre

• Knowledge of sales and marketing principles and strategies

• Relevant work experience in sales, marketing, promotions or telemarketing

• Product knowledge

• Proficiency in relevant computer applications

Key Competencies:

• Communication skills

• Information gathering and management

• Persuasiveness

• Adaptability

• Initiative

• Tenacity

• Resilience

• Negotiation skills

• Stress tolerance

• High energy levels

• Self motivation

How to Apply

Submit your CV to: