Investrust Bank Plc, a growing indigenous commercial bank listed on the Lusaka Stock Exchange, is looking for qualified, self-motivated, hardworking and enthusiastic individuals to fill the following positions that have fallen vacant.
Location: Lusaka Main Branch
Reporting to: Senior Manager – Applications Support
Purpose of the Job
The Job holder is responsible for providing first level Core Banking and Applications support while ensuring maximum availability and uptime of all systems.
• Ensuring that requests/ incidents are resolved within the specified period the SLA and escalate issues accordingly.
• Monitor user activity to ensure high availability of services
• Perform EOD process and application of updates/ patches where necessary
• Perform system and data backups in accordance with agreed cycles and ensure that all tapes/storage media are appropriately stored per Banks guidelines and standards.
• Ensure system reports, MIS reports and customer statements are available to the branch network and head office departments.
• Ensure weekly, monthly and yearly system maintenance updates are performed
• Participate in business continuity and disaster recovery planning/recovery strategies.
• Conduct testing, implementation and sign-off of all changes
• Ensure all changes are tested in liaison with other units in the information technology department
• Ensuring all test systems are fully operational
• Perform any lawful assignment given by superiors.
Qualifications And Experience
• Bachelors Degree in Computer Science/ Computer Engineering/Information Technology/ Information Systems.
• Two (2) years post qualifying experience in the ICT field in a Banking environment dealing with core banking application support.
• In-depth knowledge of Core Banking systems will be an added advantage.
• Strong analytical skills coupled with the ability to think logically.
• Ability to work independently and good team member.
• Good communication skills (verbal and written).
• Proactive and a self starter
How to Apply
Applications together with certified copies of certificates and CVs along with details of 3 references who can be reached/ contacted easily should reach the under listed address:
Head - Human Resource & Administration,
Investrust Bank Plc,
PO Box 32344,