Indirect Sales Coordinator (EBU)

Responsibilities

• Will report to the Senior Manager – Enterprise Business Unit (EBU)

• Shall ensure to articulate and enforce all procedure and rules pertaining sales process, cash and all payment management and environment.

• Process provisioning through the Sales Support, for products and services for new clients

• Develop and maintain good business relationships with clients

• Monitor competitor products, services and activities in the Segment and make recommendations

• Provide information for the analyses of client account performance and ensure that they meet their payment obligations on a timely basis.

• Provide input and feedback to company on market trends, needs and activities through Direct Sales Agents

• Focus on relevant market segments for the development of segment specific value propositions.

• Manage and resolve day to day operational requirements of the Indirect Sales portfolio.

• Plan and manage delivery of projects and products relevant to the Indirect Sales portfolio all across the country

• Analyse key internal and external performance indicators

• Develop and maintain indirect distribution channels for the EBU products and services

• Manage the existing Reseller’s and drive acquisition through our partners and various Sales touch points

• Push Connected Home sales across Zambia

• Drive revenue growth by offering Connected Home solutions and repeat business for ALL Home owners

• Increase momentum for sales and marketing awareness for ALL Indirect sales related services

• Lead the Indirect Sales team and provide guidance, coaching and mentorship

Formulate budget and align to organisations annual targets

• Oversee the CHAMP deployment and management of activities as and when they are in the employment of MTN Zambia

Requirements

• Business/Marketing or equivalent professional Diploma

• Two (2) years’ experience in a sales environment, at least 1 Experience in Telecommunications

• Customer relationship management

• Products and services training

• Key Account Strategies knowledge

How to apply

Applications should be e-mailed to: