Broadpay Zambia Ltd is looking for a qualified Operations Specialist:
Responsibilities
The Operations Specialist is responsible for the administration of the BroadPay Self-Service Kiosks, products, services and related systems
Works closely with vendors, management and regulatory authorities regarding Kiosk placement Prepares written proposals; assesses customer needs and recommends effective strategies
Performs a cost benefit and risk analysis
Negotiates pricing to optimize profitability of related product or service solutions
Coordinates the integrations between the BroadPay systems and those of the service providers, Contributes to the company’s growth strategies and goals
Generates additional revenue from kiosk products and services
Attains established individual, department and Company goals
Oversees the handling of customer disputes or fraudulent issues in accordance with the Bank Of Zambia regulations
Performs direct supervisory duties of department staff and coordinates staff for coverage in all related areas.
Qualifications
Bsc. Computer Science or related course
International A+ certificate is an added advantage
Minimum Requirements:
Valid drivers licence
Two (2) years work experience
How to apply
Send CVs to: