Zambia National Commercial Bank (ZANACO)
Zambia National Commercial Bank (ZANACO)
Posted Job
over 3 years ago

Transaction Products Specialist - 1

This listings application deadline has expired so it is probably out of date

View all jobs →

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Divisionunder the Products and Channels Department to be based at Head Office:-

Job Purpose

• To support the Transaction Products team and be responsible for new transaction product development initiation with a view of improving customer experience with the Bank while maintaining established controls and processes

To manage the department’s transaction product agenda.

Under the supervision of the Transaction Product Senior Specialist, the following are among the Job Key Responsibilities:-

• Manage the assigned transaction product portfolio life cycle from new product development to review and monitoring.

• Identifying market requirements for current and future products in liaison with stakeholder departments.

• Develop and manage assigned transaction products go-to-market plan, in liaison with the leadership team.

• Maximizing business value from assigned transaction products, optimizing transaction products to achieve the business goals while maximizing return on investment.

• Work with sales, marketing, channels and innovation teams to identify and understand needs and opportunities.

• Analyze customer and end-user engagement metrics and make data-driven decisions about future transaction product improvements for assigned customer segments.

• To understand assigned customer segment current and anticipate their future transaction needs through regular interaction with relevant stakeholders.

• Recommend new transaction products to develop and existing transaction products to decommission based on respective customer needs analysis and transaction product performance reviews

• Work closely with the marketing and sales teams to ensure the successful adoption of new transaction product features and functionality for assigned customer segments.

• Under the supervision of the Transaction Services Senior Specialist translate business needs into requirements, drive consensus, including developing assigned transaction product success metrics.

• Identifying and conducting interactions with assigned external transaction products stakeholders and key opinion formers.

• Input in discussions and decisions around product development options (i.e. bus vs build vs outsource/partner) for assigned customer segments

• To follow all aspects of the department’s policies, objectives and initiatives that relate to assigned transaction products.

• To work in close collaboration with stakeholder staff to optimize transaction products delivery through the Bank’s channels and give them the necessary promotions.

• Any other duties that will be assigned by management.

Internal/External Contact

External: Customers, third party service providers

Internal: All Divisions

Qualifications

• Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.

• University Degree in relevant subject

• At least three (3)years in marketing product development and or sales

• Knowledge of Banking practices and operations, the external environment and regulatory environment.

• Knowledge of the local market, customers and competitors

• Proven ability to work with a larger cross-functional team

• Experience in financial services

Job Core Competencies

• Positive attitude

• Team player

• Efficient time management

• Strong knowledge of bank products and channels

• Understanding of product and channel market demands

• Cross selling abilities

• Excellent communication skills

• Ability to understand and interpret customer needs

• Strong analytical, troubleshooting and problem solving skills

How to apply

Send applications MUST have an application/cover letter, copies of qualification certificates including Grade 12 and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email:

Application deadline
7 Feb
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Lusaka
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Investment
Loans
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.
You may be interested in...
CS Cycle Ltd
CS Cycle Ltd
Bike parts and accessories
Rim  Carbon Wheels for  Road Bike 26inch image
$25
Buy on Shopbwana
26 Inch Bike rim, Road Bike Bicycle rim, Durable Wire Bead Tires, 26in x 2.10 Alloy wheels are lighter and stronger than the steel wheels and hence do not break easily nor do they reduce the mileage but increase it by around 0.05 km. The aluminium/nickel alloy is much lighter than steel and makes for more agile performance and better acceleration.
CS Cycle Ltd
CS Cycle Ltd
Bike parts and accessories
Crank Bicycle Crank Arm  One Piece Crank 170mm Silver image
$12
Buy on Shopbwana
Chainset choice is determined not only by the type of bike you are riding – BMX, MTB and road chainsets are not interchangeable – but also by the type of riding you prefer
CS Cycle Ltd
CS Cycle Ltd
Bike parts and accessories
Crank Bicycle Crank Arm  One Piece Crank 170mm Black  image
$10
Buy on Shopbwana
Chainset choice is determined not only by the type of bike you are riding – BMX, MTB and road chainsets are not interchangeable – but also by the type of riding you prefer
CS Cycle Ltd
CS Cycle Ltd
Bike parts and accessories
Rim Road Bike  Front Wheel Aluminum Rim image
$16
Buy on Shopbwana
Durable aluminium bike rims for smooth and speedy rides. Whatever you use your bicycle for, be it for training or for gran Fondo cycling, aluminium wheels are able to offer the best combination of better acceleration milage
CS Cycle Ltd
CS Cycle Ltd
Bike parts and accessories
Rim Road Bike Aluminium Wheel  26inch Rim Blue Spokes image
$89
Buy on Shopbwana
26 Inch Bike rim, Road Bike Bicycle rim, Durable Wire Bead Tires, 26in x 2.10 Alloy wheels are lighter and stronger than the steel wheels and hence do not break easily nor do they reduce the mileage but increase it by around 0.05 km. The aluminium/nickel alloy is much lighter than steel and makes for more agile performance and better acceleration.
Forge Ltd image
Forge Ltd
Building project management
Metal fabrication and parts
+2
Lusaka
Whether you are looking to build or renovate, Forge (formerly Greenblox) offers professional solutions for residential, commercial and industrial projects. Services include building project management, plumbing design and installation (no repairs), water filtration, composite decking, and wall wall cladding. They also design, manufacture and install custom made security gates, burglar bars and roller shutters. With their vast market knowledge, Forge collaborates with local and international businesses, ensuring that their clients' demands are met and delivered on time, within budget and according to your specifications.
Moringa Initiative Ltd image
Moringa Initiative Ltd
Natural health
Vitamins, supplements and nutrition
+3
Lusaka
Established in 2013, Moringa Initiative is a proud, family-owned business. Their Moringa is organically grown and lovingly processed on their family farm in Zambia. With Moringa Initiative, you are dealing with a fully transparent, ethical source of top quality, nutritious Moringa. They supply bulk quantities of Moringa to both local and international markets. They have also developed their own retail products that contain their homegrown Moringa! Products have been Halaal Certified and approved by ZABS for the Zambian Market.
Onsite Energy Zambia image
Onsite Energy Zambia
Petroleum oil marketing
Construction equipment hire
Vehicle security and tracking
Lusaka
A Total Zambia distributor - Onsite Energy Zambia is a Zambian onsite diesel refueling company that was created in response to ease the hassle associated with fueling company transport fleets, power generators, boilers, storage tanks, construction or farm machinery in a variety of industries in the Zambian market. This company's concept is that while it takes care of your fuel needs, it allows you to concentrate on your core business and thus reduce on operational costs. Onsite Energy Zambia can also help your company manage your fuel consumption with its online fuel management service.
Avensis Solutions Ltd image
Avensis Solutions Ltd
Cleaning products and equipment
Environmental equipment
Sanitary facilities
Lusaka
Avensis Solutions was formed in response to the growing demand for various health and hygiene goods and services. You can hire VIP and portable toilets, marquees, mobile offices and cold storage units, mobile bars and exhibition stands. The company also offers a wide selection of motion-sensing lights and sanitation chemicals. Avensis Solutions prides itself on its expert knowledge of the local market, its good rapport with event management companies as well as its integrity and trustworthiness.
Protea Hotels by Marriott image
Protea Hotels by Marriott
Safari
Adventure activities
+5
Lusaka
+7 locations
Protea Hotel by Marriott is one of Africa's largest and most established hotel groups, a chain of high quality hotels, over 120 in eight countries, 8 of which are in Zambia. Protea Hotel by Marriott provide accommodation, restaurants and conferencing in Lusaka, Chisamba, Livingstone, Chingola, Ndola and Chipata. A range of safari activities are available while staying at Protea Hotel Livingstone and Protea Hotel Safari Lodge in Chisamba. Ask the Protea team to put together an itinerary that suits you.