MIS Analyst - 1

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Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following position aimed at contributing to the Bank’s strategic vision, in the Finance Division under the MIS Section at Head Office:


Improving MIS initiatives and processes to enhance service delivery to all business units in order to radically improve decision making. Support the team in meeting key Reporting deadlines in line with existing service level agreements. Preparation of detailed analytical information retrieved through processes, and routines that are efficient and consistent with the operational procedures to meet the Bank’s

To support central development and delivery of business segment and business unit performance information

Preparation of statistical information to management and various users for tracking and monitoring purposes

Adherence to standardized MIS procedures on Oracle Business Intelligence Enterprise Edition (OBIEE) for increased efficiency and cost effectiveness.

Consolidation of cyclical performance and accountability reports, financial statements for prudential reporting to financial reporting team.

Development and maintenance of efficient functional self-service reports, coordinating data retrieval, OLAP, queries and reports performed on various systems

Identification and placement of initiatives that mitigate reporting challenges to meet SLA requirements.

To develop and amend OBIEE reports, and resolve issues that may arise with reports in a timely and efficient manner

Assurance of GL data towards delivery of analytical information to management for assessing bank performance at all levels

Provision of constructive audit trail where exceptional variances occur on expenses, income and other GL accounts that may arise.

Any other responsibilities or tasks as maybe assigned by management

Internal/External Contact

Internal: All Divisions

External: Internal Auditors, Commercial Clients


Five 5 Credits Grade 12 Certificate including Mathematics and English

University Degree in Computing and Information Systems

At least three (3) years’ experience

Certificates in Business Intelligence, Data Warehousing, Data Mining

Job Core Competencies

Excellent knowledge of the core banking application and most of the related auxiliary systems

Technical Competencies


Databases (Oracle, Sybase, My SQL and MS SQL Server)

BI Tools (Obiee, BO)



Microsoft Office

Customer orientation

How to apply

All applications Must have an application/cover letter, copies of qualification certificates including Grade 12 and detailed curriculum vitae indicating the position being applied for in

to the email below:

Application deadline
19 Dec 22:00
Apply online
Zambia National Commercial Bank (ZANACO) image
Zambia National Commercial Bank (ZANACO)
Personal banking
Agribusines and SME business banking
Corporate finance
Electronic payment systems
Zambia National Commercial Bank, commonly known as ZANACO provides personal and business banking, corporate finance, Visa payment systems, investment and loan facilities. ZANACO is the largest financial services provider in Zambia. ZANACO has partnered with Zampost to allow customers to deposit and withdraw funds from their accounts from anywhere in Zambia. The bank has a special interest in agribusiness and small and medium enterprises, offering SMEs payroll solutions.