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Given Kabanze
Mukuba Hotel
Posted Job · about 11 hours ago
Senior Procurement Officer
28 Apr 15:00
JOB PURPOSE: To plan, coordinate, source and supervise the procurement services (for goods, services and works) of the hotel. Additionally, to negotiate contracts for the purchase of required goods and keep accurate records of transactions trends. Further, to assist the finance department in the monitoring, reporting, and controlling of cost of sales in the hotel.
ESSENTIAL EXPERIENCE AND QUALIFICATIONS
a) Professional qualifications
Grade 12 certificate with 5 O levels
Diploma or professional qualification in relevant field.
Professional membership
b) Work experience.
Minimum 5 years relevant work experience in similar position
c) Skill specifications
Strong negotiating skills required, along with a demonstrate ability to develop negotiation strategies for complex activities.
Ability to evaluate legal and business risks and ramifications of proposed contractual terms.
Consistently offer professional, engaging, and friendly service.
d) Duties and responsibilities
Implement sound procurement policies, systems and procedures in accordance with company standards.
Monitor vendors for quality, service and price through standard purchasing specifications.
Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased.
Calls for quotations for any items costing more than a certain amount (as per company policy) and inquire into prices from various suppliers.
A minimum of three independent quotations must be obtained.
Establish contracts to ensure reduced pricing for all operating areas of the hotel.
Receives market list from the Executive Chef on a daily basis and arranges for delivery of those items daily.
Ensures that all orders receiving dates are updated by the buyers according to the suppliers promised delivery dates.
Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
Ensures and verifies that quotations are regularly updated and supplier’s new current prices are maintained.
Ensure the efficient operation of the purchasing department in all aspects.
Research and identify new products and services for the hotel in the market.
Obtain written approval for established minimum/maximum stock levels by the financial controller and general manager.
Checks, explain if needed and approves delivered items discrepancy report issued by cost control regarding price and quantity order variances,
Approves all additional requests for new storeroom items, checking correct item description, unit, packing, category, and establishes Min/Max estimated stock levels.
Verify the “pending orders” report on a daily basis, all pending orders are checked and verified regularly.
On a daily basis prepare the list of to be cancelled orders and sent to accounts for deletion, with appropriate reasons.
Issues regularly slow-moving items list.
Identifies items for standing orders utilizing vendor’s logistics for regular deliveries to the hotel based on approved highly consumed items
Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.
Verifies that all documentation and proper quotations are maintained and filed according to policy and procedure requirements.
Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
Responsible for all administrative functions of the materials department, staffing, training and execution of other related duties.
Responsible for all purchasing functions, quotations, quality, and availability.
Responsible for physical control of all store items until issues, fully documented under strict control procedures (key control, timing schedule, authorised issue requests).
Responsible for maintaining logical storeroom inventory levels operationally needed.
Spot checks store room requests if properly maintained, verifies quantity requested and issued, proper items received by signatories and ID availability.
Spot checks entered system quotations; period validity quotes locked by. Etc
Ensures that the suppliers follow the rules relating to hygiene of goods delivered.
Keeps all records in a way that they can be checked at any time for information or audit purposes.
Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
Willing to work a flexible schedule in order to accomplish all major responsibilities and task.
Chalo Trust School
Posted Job · about 11 hours ago
Chalo Trust School is looking for a Primary Teacher to join the School immediately
– Must have grade 12 Certificate
– Must have a Primary Teachers Diploma
– 2+yrs experience
– Must be registered with TCZ and hold a Valid Practicing Licence
– Should between 25yrs-40yrs
– All Academic and Professional documents must be certified
Method of Application
Apply by calling 0979480254/0977562433 between 09.00hrs-17.00hrs before submitting an application
DO NOT SUBMIT ANY EMAILS OR WHATSAPP
DO NOT CALL AFTER 17.00HRS
World Bicycle Relief
Posted Job · about 11 hours ago
About Us
World Bicycle Relief empowers communities in rural regions around the world to thrive with life-changing bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realize their goals by providing a tool that will support them to access these critical services. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions can create opportunities for themselves, their families and communities.
Our Social Enterprise- Buffalo Bicycle Zambia Limited offers users Sales, repair and maintenance services via a retail network of shops and local mechanics spread across the country.
Purpose of the Job
The Monitoring & Evaluation Assistant is a member of the Programs, Strategic Information & Innovation team. The position will support all Program, SII and Sales quantitative and qualitative research activities contributing to sustainable impact of the bicycle.
Description of Tasks / Key Performance Areas
Research
Conduct focus group discussion and key informant interviews in support of M&E activities, treating all field materials with care and confidentiality
Support identification and capturing of human-interest stories and success stories showcasing the power of the bicycle
Transcribe key informant interviews and focus group discussion transcripts, assist with analysis
Data collection and entry
Support team data collection including extracting data from field reports and registers, administering questionnaires and contacting program participants for specific data requests
Support roll out and use of mobile data collection platform Taro-Works for M&E
Responsible for program data entry and transcription, ensuring data collected are accurate, complete and submitted in a timely manner and in the correct format
Clean data, perform data-quality checks and ensure feedback to the relevant staff if issues arise
Program Support, Documentation, Reporting and Communication
Assist with compilation of PowerPoints or other reports under the guidance of the M&E Manager
Assist with program implementation field activities such as community-based structures’ trainings & participant selections
Assist with documentation of key learnings from WBR programmes
File and document field materials, such as forms, reports and participant registers/contracts
Attend and facilitate meetings and program follow ups as required
Organize and coordinate field asset collection visits for communications, media and research as required
Job Specifications
Relevant Bachelor’s Degree in social development, economics, developmental, demography or related discipline.
Experience working on research projects including data collection, in-depth interviews and focus groups in local language and entering data.
Computer skills and experience using MS Excel, Outlook and Access
Good report writing skills.
Self-motivated and familiar with current M&E concepts and trends.
Excellent administration, communication and management skills
Strong planning and organising skills
Dynamism, independence, creativity
Method of Application
Interested persons should send their applications. You can also deliver to plot 38389, off Kafue Road, Makeni Lusaka.
Buffalo Bicycles Zambia is an equal opportunity employer
Construct Executive Search (CES)
Posted Job · about 11 hours ago
Draughtsman
28 Apr 15:00
Applicants must have the following requirements:
Must have a Diploma in Mechanical Engineering or Mechanical Drafting
Must be registered with the Engineering Institute of Zambia as a member.
Must have 3-5 years of experience as a draftsman.
Must be proficient in AutoCAD(2D&3D) software, modelling software, and other designs.Top of FormTop of Form
Experience in creating electrical drawings would be advantageous.
Must have experience in measuring all parts of a mechanical component.
Must be proficient in detailed drawing, all measurements angles, champers, and tolerances.
Must be able to perform 3D assembly of drawn parts to create complete assemblies.
Construct Executive Search (CES)
Posted Job · about 12 hours ago
Intermediate Electrical Engineer
28 Apr 15:00
Applicants must have the following reqzirements:
Must have a Degree in Electrical and Electronics Engineering.
Must be registered with the Engineering Institute of Zambia as a member.
Must have 3 – 5 years of experience as an Electrical Engineer.
Must have experience with battery chargers and Victron inverters.
Must have experience with design and calculation software.
Must have knowledge of safety standards and electrical engineering codes.
Must be willing to relocate to remote areas of Zambia.
If you don’t hear back from us within two weeks, please consider your application unsuccessful.
Career Prospects Ltd
Posted Job · about 12 hours ago
Data Gathering Supervisors x5
28 Apr 15:00
Our client, a new player in the Energy Sector in Zambia, requires a versatile, self-motivated, suitably qualified and experienced individuals with a high level of credibility for immediate employment as;
DATA GATHERING SUPERVISORS (5)
KEY ACCOUNTABILITIES
Reporting to the Project Manager, the successful candidate will have the following key
accountabilities;
Coordinate an assigned team to ensure useful, timely and, quality information is obtained from electricity utility Customers.
Coordinate the team in meeting set KPIs and goals.
Provide correct geographical information for each asset tag.
Ensure images captured by the team meet minimum bench quality criteria.
Lead a team to carry out adequate asset tagging where and when required.
Provide detailed investigation on any assigned task.
Provide adequate reporting on tag management and utilization.
Comply with any other duty(ies) as may be assigned by the Project Manager.
QUALIFICATIONS, SKILLS AND ATTRIBUTES
University graduate with minimum B.Eng./B.Sc. (Electrical Engineering, Geospatial Engineering
or equivalent)
Ability to coordinate a team.
Excellent Managerial skills.
Excellent communication skills.
Good accountability skills.
Good time management skills.
Good project management skills.
Must be smartphone savvy.
Previous experience in project management, for at least two years, will be an added
advantage.
Must be a member of EIZ in good standing
Construct Executive Search (CES)
Posted Job · about 12 hours ago
Mining Engineering Manager – Copperbelt
28 Apr 15:00
Applicants must have the following requirements:
Must have a master’s degree or Bachelor’s degree in Engineering or Mining Engineering.
Must be registered with the Engineering Institute of Zambia (EIZ) as a Professional Engineer.
Must have 12-15 years of experience within the mining sector with at least 5 years serving as a manager in the mining sector.
Must have experience in the mining industry being involved in operational and mining departmentsTop of Form
Must be able to complete projects on time and within budgets.
Must be able to implement work strategies to improve efficiency.
If you don’t hear back from us within two weeks, please consider your application unsuccessful.
People in Need (PIN)
Posted Job · about 13 hours ago
Relief Driver (Mongu residents preferred
3 Dec 15:00
Job Title: Relief Driver (Mongu residents Preffered)
Location: Mongu
Department: Operations
Contract Duration: short contracts between January and December 2024 as and when needed)
Start Date: 08/01/2024
Application Closing Date: Sunday 3rd December, 2023 (the applications will be processed on the rolling basis)
Line Supervisor: Logistics Specialist
People in Need (www.peopleinneed.net) works in Zambia since 2017 delivering lifesaving and development assistance to vulnerable people in the sectors of nutrition, livelihoods, WASH, environment and good governance. We are part of Alliance 2015, a strategic network of seven European non-governmental organizations engaged in humanitarian aid and development projects. Learn more here: www.alliance2015.org
We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.
RESPONSIBILITIES
Support to Programs and Support Departments
Ensure the security of persons or vehicles in the vicinity.
Follow all Zambian road regulations,
Ensure that the logbook is filled in and synchronized daily after the trips
Deliver parcels, mails, other documents and as directed
Pickup documents, mails receipts and as directed
Facilitate pickup of officials from stations and as directed
Responsible for security decisions concerning the vehicle.
Ensure the number of people who can be officially carried in the vehicle is respected.
Cleaning the vehicle for services (interior, exterior and engine), conducting periodic services and work on assisting the Mechanic during repairs.
Carrying out a weekly physical inventory of the equipment in his vehicle.
Fill in the daily checklist (Basic checks; lubricants, tires, suspension, battery and lights)
Ensure sound running of the vehicle and keep track of expiry of insurance, fitness and road tax.
Transportation of employees as assigned by the line manager superiors.
Transportation of goods as assigned by the line manager or superiors
Any cleaning works in and around the office.
Accountability and Safeguarding including Prevention of Sexual Exploitation, Abuse and Harassment (SEAH)
Carry out the duties in accordance with the PIN Code of Conduct and Key policies
Participate in training and awareness raising (CoC and KP, Safeguarding…)
Create and maintain a fulfilling and protective environment.
Participate in training and awareness raising (CoC and KP, Safeguarding…)
Essentials:
Must have at least 2 years of experience in similar position
Must have a valid Driving License
having a valid defensive skill and license will be added advantage
Must be conversant with the routes of Mongu, Nalolo, the plains and surrounding areas of Western Province
Must be able to communicate well in English.
Preferred:
Ability to work as part of a team
Analytical and problem solving skills
Ability to work under pressure to strict deadlines
Ability to assess problems and recommend solutions
Willingness and eagerness to learn new things
Important Note: PIN will never ask or exchange material, services or money for employment
People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and committed to promoting the welfare of children and adults with whom People in Need engages /is in contact with. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need Code of Conduct and key policies (available at: www.peopleinneed.net/key-policies-4142gp ). People in Need Staff will undertake the appropriate level of training.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.
KEDA Zambia Ceramic Company Ltd
Posted Job · about 13 hours ago
HR Specialist (Attendance Management)
28 Apr 15:00
Keda Zambia Ceramic is a leading manufacturer in the ceramics industry, committed to innovation, quality, and excellence. With a focus on sustainable practices and employee welfare, we strive to create a workplace that fosters growth and success for all team members.
Are you passionate about fostering a productive and efficient work environment? Do you have a keen eye for detail and a knack for optimizing attendance systems? Keda Zambia Ceramic is seeking a dynamic HR Specialist to lead our attendance management processes.
Position Overview:
As the HR Specialist – Attendance Management, you will play a crucial role in ensuring the smooth operation of our attendance systems. You will be responsible for implementing and managing attendance policies and procedures, tracking employee attendance, analyzing attendance data, and providing insights to improve attendance rates and efficiency.
Key Responsibilities:
Develop, implement, and enforce attendance policies and procedures in alignment with company goals and regulations.
Monitor and track employee attendance, including tardiness, absenteeism, and leaves of absence.
Utilize attendance tracking systems to maintain accurate records and generate reports for management review.
Analyze attendance data to identify trends, patterns, and areas for improvement.
Collaborate with department managers to address attendance issues and implement corrective actions when necessary.
Provide guidance and support to employees regarding attendance policies, procedures, and related inquiries.
Stay updated on relevant laws, regulations, and best practices related to attendance management.
Qualifications:
Bachelor’s degree in human resources management, Business Administration, or a related field.
Proven experience in HR, with a focus on attendance management preferred.
Strong understanding of attendance policies, regulations, and best practices.
Excellent communication, interpersonal, and problem-solving skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
Detail-oriented with strong analytical skills.
Ability to work independently and collaboratively in a fast-paced environment.
Why Join Us:
Opportunity to make a meaningful impact on employee welfare and organizational success.
Collaborative and supportive work culture.
Competitive salary and benefits package.
Ongoing opportunities for learning and development.
If you are a proactive HR professional with a passion for optimizing attendance systems and fostering a positive work environment, we invite you to join our team at Keda Zambia Ceramic.
Apply now to be considered for this exciting opportunity!
To apply, please send your resume and cover letter. Please include “HR Specialist – Attendance Management” in the subject line. We look forward to hearing from you!
Keda Zambia Ceramic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Zambeef Products Plc
Posted Job · about 13 hours ago
REFRIGERATION TECHNICIAN – CHISAMBA HUNTLEY FARM (03)
The Required Skills for this Role Include:
Troubleshooting refrigeration systems for clients with different needs/replace faulty refrigeration parts of both electrical and refrigeration nature.
Installing new refrigeration systems, as well as cold rooms /freezer rooms, drop temperature systems, air conditioners and other types of refrigeration equipment
Preparing documentation (e.g. records of refrigerants, paper work, required materials, specifications etc.) for the purpose of providing written supports and for the purpose of compliance with regulations/or conveying information
Answering any questions that management and end users may have about their refrigeration systems
Observing and test newly-installed systems to ensure they work properly
Clean the evaporator and condenser fans, check refrigerant and oil levels, check oil quality, keep record of the systems performance at Huntley farm.
Performing routine preventive maintenance as needed and assigned for the purpose of ensuring the ongoing functioning of the refrigeration systems
The Required Qualifications are:
Full grade twelve/nine certificate -minimum
Crafts Certificate in Refrigeration and Air Conditioning
2 years relevant experience.
Membership of EIZ
The Required Attributes Include:
Ability to use Electrical tools
Communication
Creativity and Problem-Solving
Attention to Detail
Interpersonal Skills
Mathematical calculations for tolerances, calculations of quantities, etc
Method of Application
Interested candidates who meet the criteria above are encouraged to submit their applications letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees to:
THE HR OPERATIONS MANAGER
Zambeef Products PLC
P/B 17, Woodlands
Lusaka or
NB. Zambeef Products PLC values gender diversity in the recruitment process as we promote gender equality. Only shortlisted candidates will be contacted.
Simbisa Brands Zambia
Posted Job · about 13 hours ago
Shift Supervisors
25 Apr 15:00
Job Summary:
Working under the supervision of the Operations Manager, the Shift Supervisor will have to plan, organize, direct and control the daily business running of the shop to the satisfaction of the customers and ensuring that sales are maximized, hourly budgets are achieved, brand integrity is maintained, set housekeeping and hygiene standards are maintained, and targeted profitability is achieved.
Skills and Qualifications:
GCE O’Level Certificate
Hotel and Catering Certificate or Diploma
At least two years’ experience in the hospitality industry
Highly focused, result driven and outstanding organizational skills.
Should be highly computer literate
Be presentable and have a strong sense of integrity.
A pleasant personality and ability to communicate well with customers and staff at a higher level.
Method of Application
Please note that the above skills and qualifications will be strictly adhered to during the shortlisting process. Only candidates who meet the criteria will be contacted.
Interested candidates should send their CV, G12 results and professional qualifications.
Please indicate your area of residence on the CV and the Subject of the email eg. Mtendere, Northrise, Garden House etc.
Oraimo Accessories
Posted Job · about 13 hours ago
Marketing Specialist
28 Apr 15:00
Role Description
This is a full-time on-site role for a Marketing Specialist. The Marketing Specialist will be responsible for daily tasks such as communication, market research, sales, marketing strategy, and customer service. The role is located in Lusaka.
Marketing Specialist Responsibilities:
Developing and implementing marketing plans.
Undertaking competitor research and analyses.
Conducting market research to establish customer trends and habits.
Establishing goals and objectives in order to reach our customers through appropriate
marketing channels (digital and traditional).
Building and maintaining relationships with new and existing customers through prospecting and networking.
Promoting brand awareness through marketing efforts.
Creating marketing materials for our website and other marketing platforms.
Supporting the marketing team with marketing activities by demonstrating expertise in various areas, including optimization, advertising, social media, direct marketing, and event planning.
Assisting with the analyses of marketing data, including campaign results, conversion rates, and online traffic in order to improve future marketing strategies and campaigns.
Performing other duties when needed.
Marketing Specialist Requirements:
Diploma in Marketing, or a related field.
2 or more years of marketing experience (digital and traditional) in a corporate, or agency environment.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access), Adobe Creative Suite, and CRM and CMS software.
Experience using analytic software.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, high-pressure environment.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail oriented.
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Sales Consultant x4 – Kasama & Lusaka
24 Apr 15:00
SALES CONSULTANT (4) – KASAMA & LUSAKA
i. Screen and prepare loan applications in line with the company lending policy
ii. Collect and evaluate clients’ financial information to determine credit worthiness
iii. Ability to work under pressure with minimum supervision
iv. Evaluate applicants credit worthiness by examining the application documentation in accordance with the company lending policy.
v. Interview applicants to determine financial eligibility and establish feasibility of issuing loans.
vi. Submit loan applications to credit and respond to queries in timely manner.
vii. Respond and attend to all customer enquiries/queries and resolve any product related issues.
viii. Ensures that Copies of the signed Loan Contract, mandate forms and supporting documents are properly filed and scanned to share folder after processing.
ix. Ensure to conduct due diligence and proper verification of all loan documents submitted by Sales agents and Suppliers
Qualifications
Certified grade 12 certificate with a minimum of Credits in English and Mathematics
Any business related Diploma or Degree, preferably in Banking and Finance, Economics or Business Administration
A minimum of 2 years’ experience in Credit
Background in a Microfinance Institution will be an added advantage
Preferably based in respective location of application with own accommodation
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Branch Supervisor – Kasama
24 Apr 15:00
BRANCH SUPERVISOR – KASAMA
Job Responsibilities
i. Responsible for the overall branch operations, Customer Service, Human Resources, Administration and Sales
ii. Assess local market conditions and identify current and prospective sales opportunity
iii. Develop branch forecast, financial objectives, and business plan
iv. Stay vigilant of the market competition and understand the market movements and penetration
v. Responsible for meeting targets set for the branch
vi. Drive sales business in the region and ensure all set sales targets are met
vii. Responsible for the acquisition of credit facilities (Payroll loans, Salary account based loans, Salary advances, Home loans and Business loans) and Savings and Deposits (savings and fixed deposit accounts) across all business lines as in accordance with the set budget
viii. Collect and evaluate client’s financial information to determine credit worthiness
ix. Initiate client Call backs on recoveries and payments
x. Experience in managing teller transactions and cash management system
xi. Assumes any other responsibilities assigned
Qualifications
Certified grade 12 certificate with a minimum of Credits in English and Mathematics
Any business-related Diploma or Degree, preferably in Finance and Credit, Banking, Accounts, Economics or Business Administration
A minimum of 3 years of relevant work experience in a supervisory role
Background in a NBFI/Microfinance Institution will be an added advantage
Method of Application
Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 24 April, 2024. Only short listed candidates will be contacted.
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Internal Auditor
24 Apr 15:00
INTERNAL AUDITOR
Job Responsibilities
i. Participate in identifying and evaluating risks and provide input to the development of the Annual Audit Plan.
ii. Conduct interviews to collect data from the client, administer surveys, review documents, compose summary memos, and prepare working papers including issues for consideration in drafting the audit report.
iii. Provide input in preparing the planning memo, the preliminary survey and audit program for each audit assignment.
iv. Performing audits procedures of business processes, functions and application controls in the supporting IT systems, including identifying and defining issues, developing criteria, reviewing and analyzing evidence and documenting client processes and procedures.
v. Execute the audit program during fieldwork including, documenting, evaluating internal controls, governance and risk management processes to determine their adequacy and effectiveness.
vi. Prepare audit working papers for areas audited in accordance with approved Standards and clear review points raised.
vii. Identify, develop and document audit issues and recommendations using independent judgement concerning areas being reviewed;
viii. Provide input in the preparation of the draft audit report reflecting an overview of the function reviewed, conclusions regarding the design and operating effectiveness of internal controls and operational efficiencies
Qualifications
Bachelor’s degree in Internal Audit; Business Administration, Finance, Accounting, Banking & Finance Economics or related field
Certifications in ACCA/CIMA/ACA /CIA /CISA
Three (3) years relevant experience
Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Customer Service Officer
24 Apr 15:00
CUSTOMER SERVICE OFFICER
Job Responsibilities
i. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
ii. Assist customers in navigating products, services, and resolving issues to ensure satisfaction.
iii. Handle and resolve customer complaints, maintaining professionalism and empathy.
iv. Educate customers on company policies, procedures, and product features.
v. Document and update customer interactions in the CRM system.
vi. Collaborate with other departments to escalate and resolve complex issues.
vii. Ensure customer information confidentiality and adhere to data protection regulations.
viii. Strive to meet or exceed customer satisfaction goals and performance metrics.
ix. Continuously stay informed about company products, services, and industry trends.
x. Provide feedback to management for process improvements based on customer feedback.
Qualifications
A minimum of a diploma in a Business related course.
Minimum 2 years’ experience in a customer service position.
Experience in a Contact Centre managing inbound and outbound calls.
Experience in managing customer queries via social media.
Method of Application
Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 24 April, 2024. Only short listed candidates will be contacted.
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Customer Service Manager
24 Apr 15:00
CUSTOMER SERVICE MANAGER – LUSAKA
Job Responsibilities
i. Improve customer service experience, create engaged customers
ii. Take ownership of customers issues and follow problems through to resolution
iii. Set a clear mission and deploy strategies focused towards that mission
iv. Develop service procedures, policies and standards
v. Keep accurate records and document customer service actions and discussions
vi. Analyse statistics and compile accurate reports
vii. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
viii. Keep ahead of industry’s developments and apply best practices to areas of improvement
ix. Control resources and utilise assets to achieve qualitative and quantitative targets
x. Adhere to and manage the approved budget
xi. Maintain an orderly workflow according to priorities
Qualifications
Bachelor’s degree in Business Administration, Mass Communication, or any business-related field.
Minimum 3 years’ work experience in a customer service environment or other related field
Reporting, planning, and organizing skills with excellent time management skills.
Interpersonal, negotiation, and problem-solving skills
Excellent Verbal and written communication skills
Analytical thinking with an attention to detail and accuracy
Good judgement and conflict management
Ability to handle stressful situations appropriately and strong decision-making skills
LOLC Finance Zambia Ltd
Posted Job · 2 days ago
Compliance Officer
24 Apr 15:00
LOLC Finance Zambia Limited is a registered Deposit taking Non-Bank Financial Institution with a Housing Finance License. The Company currently operates from eleven locations, namely Head Office in Lusaka, Main Branch in Central Lusaka, Kitwe, Solwezi, Chingola, Ndola, Kalumbila, Kabwe, Chipata, Mansa, Choma, Livingstone and Mongu.
LOLC Finance Zambia Limited is a subsidiary of LOLC Holdings Plc which is the largest diversified and most profitable Group in Sri Lanka and is listed on the Colombo Stock Exchange. The Group has a presence in over twenty-five countries worldwide including nine countries in Africa.
To support the LOLC Finance Zambia vision, we are recruiting qualified and experienced individuals for the following position:
1. COMPLIANCE OFFICER x 1 – LUSAKA
Job Responsibilities
i. Develop and implement programmes for the prevention of money laundering, financing of terrorism or proliferation or any other serious offence relating to money laundering, financing of terrorism or proliferation
ii. Develop internal policies, procedures and controls to fulfil obligations above.
iii. Receiving and vetting suspicious transaction reports (STR) and currency transaction reports (CTR) from staff
iv. Ongoing training for staff to make them aware of the laws relating AML/CFT or proliferation or any other serious offence relating to money laundering, financing of terrorism or proliferation
v. Conduct quarterly AML/CFT institutional risk assessments and submit reports to Senior Management and the Board of Directors
vi. Staying abreast of changes in applicable banking and finance legislation and adjusting policies and processes as necessary to reflect such obligation
vii. Ascertaining compliance risks and proposing mechanisms for mitigating them
viii. Familiarity with current international and national industry practices and professional standard
ix. Knowledge of legal requirements and controls vis a vis Anti Money Laundering and financing of terrorism.
Qualifications
Degree in Business Administration, Banking and Finance, Accountancy or Law from a recognised University
Minimum of 3 years’ experience as a Compliance Officer in a reputable financial institution
Minimum of 3 years’ experience in Senior Management as Compliance Officer
Personal attributes should include integrity and reliability; must be astute, versatile, self-driven and well-motivated.
Method of Application
Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Sales Consultant_Alex_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications
Zambia Sugar Plc
Posted Job · 3 days ago
Estate Maintenance Supervisor – Civil
25 Apr 15:00
JOB ADVERTISEMENT
Zambia Sugar Plc. is a subsidiary of Illovo Sugar Africa (Pty) Ltd Group and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products.
The Company invites applications from suitably qualified and experienced persons to fill the following position in Human Resource Department:
1) POSITION: ESTATE MAINTENANCE SUPERVISOR – CIVIL x 1- PERMANENT
The position reports to the Estate Maintenance Co-Ordinator. The successful candidate will be responsible for coordinating construction, building and maintenance works to acceptable engineering standards at minimum costs. The operational performance covers the entire Nakambala Sugar Estate.
KEY PERFORMANCE AREAS
Provide input into Estate Support maintenance budgets and manage costs to ensure adherence to budgets and cost saving where possible.
To prepare and implement planned maintenance budget for all Civil related works within area of responsibility (both operational and Capex) and ensuring that expenditure is within the budget.
Reduce budget overrun to zero on planned maintenance works, drop overtime to emergencies only and 5% less than budget; ensuring only high-quality materials are bought by giving clear specs and usage.
Implements and maintains the requirements of the SABS-ISO 9001: 2000 Quality management systems.
Leverage available support from Factory Optimization, the Illovo group (HO and other countries).
Promote and adhere to Illovo’s procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC).
Reduce the number of incidents in area of operation by 2% every year. Attend monthly SHE meeting and conduct daily safety talks in all the areas.
Carries out standby duties and callouts as and when instructed by the Estate Maintenance Coordinator or according to set roster.
Plan and supervise the daily work and performance of each employee / contractor and assign work activity to achieve team and company objectives safely.
Ensure Plant, Equipment and BOM information and WO’s are captured accurately within Maximo.
Identify and mitigate operational risks in area of responsibility and develop contingency and communication plans in the event of a breakdown.
Maintain records as required for reporting in area of responsibility.
Develop schedules for Civil maintenance / inspection according to area of responsibility and agree these with the relevant parties.
Identify areas where service and performance can be improved and manage the implementation of systems and processes to make improvements.
Monitor performance and support and advise teams in solving problems and/or taking corrective action.
Manage the performance of contractors against agreed SLAs to ensure completion of work to quality and safety standards.
Provide teams with necessary tools and equipment to perform work effectively and manage the use and maintenance of such equipment.
Identify and monitor KPIs to track performance and flag any issues.
Create and implement communication plan with estate residents regarding scheduled and unscheduled estate maintenance activities in area of responsibility.
Oversee effective talent and performance management within estate maintenance.
Minimum Qualifications / Requirements areas
Grade 12 Certificate
Diploma in Civil Engineering or equivalent.
Minimum of 5 years’ experience in a similar role with a proven track record.
Sound computer skills.
Good verbal and written communication skills.
Analytical ability; attention to detail.
Experience with Maximo is essential.
Zambia Sugar Plc
Posted Job · 3 days ago
Purchasing Manager
2 May 15:00
Zambia Sugar Plc. is a subsidiary of Illovo Sugar Africa (Pty) Ltd Group and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products.
The Company invites applications from suitably qualified and experienced persons to fill the position of Purchasing Manager in the Supply Chain Department, based in Nakambala Mazabuka.
POSITION: PURCHASING MANAGER x1 (PERMANENT)
The position reports to the Procurement and Inventory Manager. The successful candidate shall be accountable for effective local purchasing and continuous optimization to support the strategy of increased contract buying.
RESPONSIBILITIES
Manage day-to-day buying and related planning
Review and use analytical data and reports to drive efficiencies and identify opportunities for optimization of contract buying or improved inventory managmanat.
Support the embedding of best practices, minimum standards, policies, processes, tools, and technology
Manage, track and report on the compliance and progress of raised purchase orders; support the team to prioritize and expedite based on business needs
Ensure that accurate data is recorded in the ERP system for reliable reporting and analysis
Establish and communicate sourcing requirement criteria and collaborate with cross functional teams to ensure all information is provided to fast track the buying process
Support in-sourcing local purchases and the local application of contracts
Support the validation of all purchase requisition requests against the catalogue
Implement and oversee effective and efficient service delivery and resolution of issues affecting delivery or supply constraints
Communicate with line managers and suppliers to ensure Procurement expectations are met
MINIMUM SPECIFICATIONS/REQUIREMENTS AREAS
Full Grade 12 Certificate
BSc/BA Degree in Purchasing & Supply/ Supply Chain Management, CIPS Professional Diploma, or Equivalent
Minimum of 5 years’ Purchasing & Supply /Supply Chain Management experience, in a Manufacturing environment/industry
2+ years in a management role
Strong technical knowledge and understanding of Procurement processes and Supply Chain management
Ability to engage, manage and partner with stakeholders at all levels
Excellent communication and report writing skills
Member of Zambia Institute of Purchasing and Supply (ZIPS) – Mandatory
Valid Driver’s license.
Method of Application
Should you be interested in applying for the role, please submit your Curriculum Vitae, copies of relevant qualifications, relevant professional accreditation, registrations and National Registration ID/Passport for the attention of the HR Business Partner.
The subject of your email should read: Application: Purchasing Manager
Please upload all your documents as one SINGLE PDF or ZIP file. Ensure your application is complete with all the requirements above. Late or incomplete applications will not be considered.
Applicants will be required to complete pre-employment checks (qualification, credit, security, background, and medical assessments) as part of the recruitment process where applicable.
Should you not hear from us within 4 weeks after the closing date, please accept that your application was unsuccessful.
Zambia Red Cross Society
Posted Job · 3 days ago
Director Programmes
25 Apr 15:00
Job Advert
Director Programmes.
The Zambia Red Cross Society (ZRCS) is a Humanitarian Organization established in 1966 by an Act of Parliament CAP 307 of the laws of Zambia as an auxiliary institution that augments government’s efforts in developmental works and humanitarian assistance. ZRCS is part of the International Federation of the Red Cross and Red Crescent Societies (IFRC). In line with its mandate, ZRCS partners with the Government of the Republic of Zambia in responding to both man-made and natural disasters, including epidemics.
ZRCS is a dynamic and growing Humanitarian Organization committed to delivering top-quality services to our communities. ZRCS in fostering a collaborative and positive work environment where each team member plays a crucial role in our success. As part of our expansion plans, we are seeking a dedicated, self-motivated and detail-oriented Director of Programmes to join our Senior Management Team.
Job Summary:
The Director Programmes shall be responsible for overseeing every aspect of programmes from conception to implementation and closure. S/he shall be responsible for building project implementation teams, developing project milestones and implementing budgets in line with the ZRCS strategic goals and donor requirements, S/he is expected to provide technical support and leadership in managing humanitarian relief and integrated community development programmes in accordance with the National Society’s values, principles, mission and vision, aimed at enhancing the welfare, safety, and dignity of affected population. S/he is responsible for stakeholder management and provide technical representation of the National Society in coordination mechanism with public authorities and other actors.
Key Responsibilities:
Strategic Leadership
Oversee programming and implementation strategies and budgets ensuring that they are aligned to the ZRCS strategic objectives. Ensure that all programs/ projects address the underlying issues, achieve measurable positive impact on target communities and demonstrate sound resource management.
Develop strategies for strengthening collaborative partnerships and networks with stakeholders, government agencies, the private sector and other players to ensure implementation of programmes that enhance organizational effectiveness.
Provide technical representation of the Society at local, regional and international meetings, conferences and workshops and other fora to promote the activities of ZRCS and articulate issues related to humanitarian relief & development nexus
Provide professional leadership and technical guidance in the design and implementation of development and humanitarian programmes.
Liaise with the appropriate collaborating partners, such as line government ministries & departments, UN affiliated organization national and international non-governmental organizations, and donors in pursuit of implementing the programmes to meet the organisation’s objectives.
Programme Management.
Lead the development and implementation of programmes strategies, plans and budget, ensuring conformity with the overall ZRCS operational and annual work plans and performance targets.
Ensure robust programmes management, operational systems, processes and policies in tandem with the Society’s goals.
Interact regularly with respective managers to ensure their operational priorities are in line with overall society’s direction.
Coordinate implementation of integrated community-based developmental and emergency programmes that includes Disaster Risk Reduction, Early warning systems, early/anticipatory action, disaster response & recovery, public health, social services, water and sanitation, disease prevention and control
Liaise with the administrative and financial staff, to facilitate the smooth implementation of programmes
Planning, Monitoring, Evaluation, Reporting & Reporting
In liaison with PMER Manager, work with departmental heads and project teams to develop annual work plans.
Ensure effective and efficient planning, monitoring, evaluation, learning and reporting systems are in line with the ZRCS strategic plan and PMER Framework
Monitor project deliverables and activities; ensure deliverables are accurately completed within deadlines.
Review all site, supervisory and other activity reports and ensure they are complete, to a high quality and have considered feedback from partners and well as fellow program staff.
In Liaison with PMER Manager, prepare and submit consolidated quarterly, bi-annual, annual narrative reports as required by cooperating partners and the Society.
Ensure programmatic issues, challenges and recommendations are communicated to the CEO and partners in a timely and accurate manner
Financial Management
Provide appropriate inputs in the preparation of the ZRCS annual budgets.
Ensure that Management operation and programme activities are carried out based on approved annual operating plan and in line with approved budgets.
Monitor expenditure against approved operations budget and ensure compliance in all expenses incurred.
Ensure all financial reports for programme teams are properly monitored and tracked accordingly and provide guidance where necessary.
Ensure all programme retirements are tracked and retired timely by the reasonable departments.
Staff Management and Operations
Facilitate human resource planning, staff recruitment, development, retention and appraisal in liaison with Departmental Heads according to ZRCS Performance Evaluation Framework and HR policy, in liaison with HR Manager
Identify staff development requirements for programmes staff and ensure the implementation of initiatives designed to build staff capacity regarding their programmatic areas.
Direct manage and supervise program and project managers involved to provide feedback and resolve complex problems.
Create a high performing organizational culture based on transparency, integrity, accountability, performance measurement and results to ensure that programme activities are undertaken on sound management principles and practices.
Participate in the recruitment and selection of staff to ensure that the candidates selected have the required job competencies and are provided with a job orientation and induction programme necessary for effective performance.
Ensure existing processes and workflows are analyzed to identify inefficiencies and areas for improvement.
Qualifications and Experience:
Master’s degree in a relevant field (e.g., Development studies, International Development, Disaster Studies, Humanitarian Action) preferred.
Minimum of 7-10 years of senior-level management experience in program management, preferably within the humanitarian or development sector.
Proven track record of designing, implementing, and evaluating complex programs and projects.
Strong leadership and management skills, with the ability to inspire and motivate teams towards achieving programmatic goals.
Excellent communication, negotiation, and interpersonal skills, with the ability to build effective relationships with diverse stakeholders.
Sound understanding of monitoring and evaluation principles, including experience in designing and implementing M&E systems.
Demonstrated experience in resource mobilization, donor relations, and proposal development.
Familiarity with humanitarian principles, standards, and frameworks preferred.
Ability to work effectively in
Wah Kong Enterprises Ltd
Posted Job · 5 days ago
Chinese Interpreter/Translator
25 Apr 15:00
Wah Kong Enterprises Ltd is one of the leading Construction Company in Zambia.We seek to recruit a Chinese Interpreter/Translator to join our team.
We are looking for an English-Chinese/Chinese-English interpreter to assist management with routine communication and feedback at our company.
Main Responsibilities:
Interpretation
Facilitate communication and coordination between internal departments
Translate verbally and in writing (English-Chinese/Chinese-English)
Required Skills and Competencies:
Able to carry out English-Chinese/Chinese-English translation verbally and in writing
Excellent communication skills and Interpersonal skills
Self-starter and able to work with minimal supervision and good team player
Work experience in similar roles is an added advantage
Kids Alive Zambia
Posted Job · 5 days ago
Psychotherapist
20 Apr 15:00
We are seeking a qualified and compassionate Child Psychology to join our growing team. You will work with children suffering from a wide range of disorders, e.g. Anxiety, depression, and identity crises, to children seeking to overcome substance abuse, or who are in post-trauma recovery.
The successful candidate must have knowledge and skills to provide quality care to Children and their families in different settings. You will need to be well-versed in the most recent research on child and adolescent therapies.
You will be reporting to the Trauma Care Manager and your duty station shall be our Lilato Children’s Village in Mongu.
Major responsibilities and duties
Trauma Informed Childcare
Provide mental health and one-on-one counselling or group therapy.
Interview and evaluate children problems to ensure successful and correct treatment and diagnosis.
Collaborate with counsellors, physicians, and nurses to plan and coordinate treatment, drawing on therapy/counseling experience and child’s needs were need arises.
Educate children, caregivers, parents and community members about mental and physical illness, abuse, medication, and available community resources
Modify treatment plans according to changes in child status.
Refer children or family to community resources for treatment to assist in recovery from trauma, other mental or physical illness, following through to ensure service efficacy
Guide children families/caregivers during treatment. Families also need to know the nature of the mental health conditions of children, and what they can do to help. Counseling families not only helps clients, but also strengthens their support system.
Monitoring and Evaluation
Monitor, evaluate, and record child progress with respect to treatment goals
Maintaining accurate records and preparing reports for legal action and where need be giving evidence in court.
Provide complete documentation and records of assessments and treatment according to standard operating procedures.
Interview children, review records, conduct assessments, and confer with professionals to evaluate the mental or physical condition of children
Production of monthly reports and documentation of success stories
Research on child and adolescent therapies and share the report with Trauma team and management
Behavioral Change management
Discussing and analyzing the behavioral issues and problems of the children and families
Aiding and addressing children related issues of trauma, drug abuse, alcoholism, violence etc.
Monitoring the behavioral actions of the children
Ensuring the safety and well-being of the children under their supervision
Working in regulation of the state and federal norms
Child Protection and safeguarding
Work with Safeguarding Officer to ensure adequate understanding of the Child Protection and safeguarding policy by staff, children, and other stakeholders that KAZ may be working with under trauma and counselling.
Ensure compliance to policy provisions including collaboration with relevant Senior Management and law enforcers in the unlikely event that cases of child abuse are recorded.
Lead assessments on risks and preparedness to respond to child abuse incidents.
Qualifications and Experience
An established Christian with ability to share the gospel and use the word of God to strengthen and give inspiration to children and families.
Must have a Diploma in Clinical Psychology. A degree in clinical Psychology shall be an added advantage.
Practical experience in child counselling, rehabilitation, or behavioral monitoring for not less than 2 years.
Three years’ practical experience working with children in a similar setting may be strongly desired.
Experience in monitoring and evaluation of the cases managed is added advantage.
Must be knowledgeable of different therapeutic methods and be able to switch between different approaches to meet each child’s needs.
Excellent communication skills, specifically the ability to communicate with children of different ages and from different cultural and socio-economic backgrounds.
Aware of all professional, ethical, and legal regulations as determined by relevant regulatory bodies and the law.
Must hold a valid practicing license as a psychologist or counsellor.
Must be fluent in English, Lozi and Nyanja
Essential Skills
Strong Christian with unquestionable religious disposition
Excellent interpersonal skills
Strong communication skills, both written and verbal
Strong computer skills including Excel, Word, and Outlook
Ability to maintain strict confidentiality.
Proven ability to work in a team environment.
Positive attitude, showing concern for people and community.
High level of self-motivation
Character Requirements
A committed Christian with a personal faith in Jesus Christ and a heart for serving orphans and vulnerable children.
A commitment to champion and contribute towards the KA organizational culture.
Consistent commitment to open and honest communication, demonstrating respect for all.
Commitment to child protection and vulnerable safeguarding protocols
Integrity and strong character confirmed by employment and personal references.
Successful completion of a criminal background check.
Who we are:
Kids Alive (www.kidsalive.org) is a Christ-centered organization that believes every child deserves to live free from the bondage of hunger, abuse, and exploitation. Our commitment to this Biblical truth compels us to rescue orphans and vulnerable children, and meet their spiritual, physical, educational, and emotional needs, with compassion and excellence.
Lushomo Trust – Grace Centre
Posted Job · 5 days ago
Counsellor
3 May 15:00
Lushomo Trust – Grace Centre is currently looking for a qualified person for the position of COUNSELLOR.
ORGANISATIONAL PROFILE
PURPOSE OF ESTABLISHMENT
Lushomo Trust – Grace Centre is a Community Based Project located in Kazungula District along Mambova road.
The Centre offers skills Training programmes and also supports vulnerable girls with education sponsorship in primary and secondary schools.
QUALIFICATIONS
Diploma/Certificate in Psycho-social Counselling
Good command of English both written and spoken
Strong communication skills both verbal and written.
More than 5 years of experience in a related field.
Must be able to use computer software skills specifically in Microsoft Excel and Word.
Frotcom Intelligent Fleet
Posted Job · 5 days ago
Sales and Marketing Team
25 Apr 15:00
SALES AND MARKETING TEAM
Fleet Management/GPS Vehicle Tracking Services
Join our dynamic team as a Sales Representative and play a key role in
driving sales and revenue growth for our fleet management/GPS vehicle tracking
services in Lusaka, Ndola, and Kitwe.
Job Description:
Identify and prospect potential clients in the designated areas to sell our fleet
management/GPS vehicle tracking services.
Build and maintain relationships with key decision-makers, including fleet managers, logistics managers, and business owners.
Conduct product demonstrations and presentations to showcase the features and benefits of our services.
Prepare and negotiate sales contracts, quotations, and proposals to meet customer needs and achieve sales targets.
Provide excellent customer service and support to ensure client satisfaction and retention.
Keep abreast of industry trends, competitors, and market developments to identify sales opportunities and stay ahead of the competition.
Qualifications:
Diploma in Business admin / Marketing
Proven track record of success in sales, with experience in B2B sales preferred.
Strong communication and interpersonal skills, with the ability to build rapport and establish
trust with clients.
Self-motivated and results-driven, with the ability to work independently and meet sales targets.
Knowledge of fleet management, logistics, or related industries is a plus.
Valid driver’s license.
Location and Number of Positions:
Lusaka: 7 positions
Ndola: 3 positions
Kitwe: 4 positions
Company Culture and Benefits:
We offer competitive commission-based compensation with uncapped earning monthly potential retainer.
Comprehensive training and ongoing support to help you succeed in your role.
Opportunity for career growth and advancement within our organization.
Join a collaborative and supportive team environment where your contributions are valued and recognized
Frotcom Intelligent Fleet
Posted Job · 5 days ago
Public Relations Officer
25 Apr 15:00
Title: Public Relations Specialist
Introduction: Join our dynamic team as a Public Relations Specialist and play a key
role in shaping our organization’s reputation and public image.
Job Description:
Develop and implement strategic PR campaigns to enhance brand visibility and reputation.
Cultivate and maintain relationships with media contacts, influencers, and stakeholders.
Write and distribute press releases, articles, and other PR materials to relevant outlets.
Manage social media platforms and online presence, engaging with followers and monitoring
conversations.
Handle crisis communication and reputation management, ensuring timely and effective
responses to issues.
Monitor media coverage and analyze PR metrics to evaluate campaign effectiveness and
make data-driven decisions.
Collaborate with internal teams and external partners to align PR efforts with business objectives.
Lead Generation: PR efforts can also contribute to lead generation and sales. Positive media coverage, endorsements from influencers, and engaging content can attract potential customers and drive them to learn more about our products or services.
Brand Differentiation: help our brand stand out from the competition by highlighting your unique value proposition, corporate values, and achievements. Through storytelling and thought leadership, helps to differentiate our brand in a crowded marketplace.
Cost-Effective Marketing: cost-effective way to reach the audience. While advertising requires paying for ad space, PR efforts such as media relations, content creation, and social
media engagement can generate publicity without the need for paid placement.
Qualifications:
Diploma in communications, public relations, or related field.
3+ years of experience in PR, media relations, or corporate communications.
Strong written and verbal communication skills, with attention to detail.
Excellent interpersonal and networking abilities, with the ability to build and maintain relationships.
Proficiency in media monitoring tools and PR software.(Graphic designing will be considered as an added advantage)
Ability to work effectively under pressure and meet tight deadlines.
Company Culture and Benefits:
We offer a supportive and collaborative work environment where your ideas are valued.
Opportunities for professional development and advancement within the organization.
Unifi Zambia
Posted Job · 5 days ago
Loan Consultant x1 – Senanga
25 Apr 15:00
Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
Responsibilities
Will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
Checking documents, informing applicants of additional requirements and documents.
Ensure all loans are properly documented with accurate and complete information.
Maintaining clients right to privacy and confidentiality throughout the loan process.
Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
Answering to customer questions, customer service
Ensure conformity with credit policy
Responsible for cash management.
Marketing
Ensure that clients have the right information regarding the products, promotions, and other value-added services
Candidate profile required
Diploma in Banking & Finance, Marketing, Business Administration, or any related field
Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
Excellent organization skills
Ability to work independently as well as in a team,
Ability to Multi-task
Ability should be a good motivator with commendable interpersonal skills.
Unifi Zambia
Posted Job · 5 days ago
Loan Consultant
25 Apr 15:00
Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
Responsibilities
Will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
Checking documents, informing applicants of additional requirements and documents.
Ensure all loans are properly documented with accurate and complete information.
Maintaining clients right to privacy and confidentiality throughout the loan process.
Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
Answering to customer questions, customer service
Ensure conformity with credit policy
Responsible for cash management.
Marketing
Ensure that clients have the right information regarding the products, promotions, and other value-added services
Candidate profile required
Diploma in Banking & Finance, Marketing, Business Administration, or any related field
Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
Excellent organization skills
Ability to work independently as well as in a team,
Ability to Multi-task
Ability should be a good motivator with commendable interpersonal skills.
Bridging Gap Solutions
Posted Job · 5 days ago
Ophthalmic Nurse
25 Feb 15:00
JOB TITLE: OPTHALMIC NURSE
POSTIONS: 1
LOCATION: KITWE
DUTIES AND RESPONSIBILITIES
Make diagnosis of eye diseases, treat some of them and refer appropriately
Gives support to the Ophthalmologist on the management of eye patients
Carries out theatre techniques and visual acuity
Assist the Ophthalmologist during surgeries
Perform practical procedure involved in examination and treatment
Perform minor operation e.g. lid surgery, suturing injuries around the eye.
Select and prepare patients who require surgery
Carry out postoperative management of the operated eye patients
Organise and run outreach clinic
Educate the public and other health workers on primary eye care
QUALIFICATIONS
A Certificate in Ophthalmic Nursing.
Should be a Registered Nurse (RN)
Current/Valid practicing license
Work experience will be added advantage
Copperstone University
Posted Job · 5 days ago
Accounts Assistant
25 Apr 15:00
1. Accounts Assistant
Requirements:
Grade 12 Certificate (G12)
ZICA (Zambia Institute of Chartered Accountants), ACCA (Association of Chartered Certified Accountants), or CIMA (Chartered Institute of Management Accountants) qualification.
About the Role: We are seeking a diligent and detail-oriented Accounts Assistant to join our team. The ideal candidate will have a solid understanding of accounting principles and practices, along with the necessary qualifications to excel in this role.
Key Responsibilities:
Assisting with the preparation of financial statements and reports.
Processing invoices, receipts, and payments.
Reconciling financial discrepancies and ensuring accuracy.
Supporting senior accounting staff with various tasks as required.
Qualifications and Skills:
Grade 12 Certificate (G12).
Professional qualification from ZICA, ACCA, or CIMA.
Strong analytical and numerical skills.
Proficiency in accounting software and Microsoft Excel.
Excellent communication and interpersonal abilities.
Copperstone University
Posted Job · 5 days ago
Secretary
25 May 15:00
Secretary
Requirements:
Grade 12 Certificate (G12).
Bachelor’s degree in Public Administration or any related field.
Knowledge of MS Office package.
About the Role: We are seeking a proactive and organized Secretary to provide administrative support to our team. The successful candidate will play a crucial role in maintaining efficient office operations and ensuring effective communication within the organization.
Key Responsibilities:
Managing correspondence and communications.
Scheduling appointments and meetings.
Maintaining office files and records.
Assisting with administrative tasks as assigned.
Qualifications and Skills:
Grade 12 Certificate (G12).
Bachelor’s degree in Public Administration or a related field.
Proficiency in MS Office applications.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills
Zambia China Economic & Trade Cooperation Zone
Posted Job · 5 days ago
Warehouse Assistant
2 May 15:00
Job Description
People who meet the following responsibilities and qualifications are eligible to apply
Brief introduction
Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through the construction of infrastructure and the attraction of Foreign Direct investment.
Warehouse Assistant to perform duties, ensure accuracy and provide excellent service. The successful candidate will be responsible for the following key Duties:
1. To ensure all receipts are done following ZRA requirements.
2. Receipts of trucks ensure that all cargo coming is weighed in and out of the bonded warehouse.
3. To take stock of cargo/goods in the warehouse.
4. Bond physical register is updated per respective warehouse
5. Bin cards are stacked and displayed
6. Ensure inventory of the soft copy is maintained and updated.
7. Ensure that the warehouses are kept clean
8. Housekeeping and maintaining physical register.
9. To take stock of cargo/goods in the warehouse.
10. Ensuring that the bond register is updated daily.
11. Ensure work on the physical housekeeping and ensure bin cards are updated
12. See that all activities are done with his full knowledge.
Qualifications
Proven work experience in the logistics industry or relevant role over 3 years
Fluency in English
Understanding of all warehouse best practices and relevant laws and regulations guidelines.
Working knowledge of MS Office, knowledge of added advantage.
Full Grade 12 Certificate
Diploma in purchasing and supply, or related relevant field
Zambian Breweries Plc
Posted Job · 6 days ago
Technical Services Manager
25 Apr 15:00
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role is to take the Strategic lead for the Engineering and Utilities functions in the Brewery. This includes the operational management of Environmental plant and equipment. To lead related Strategic Initiatives in the Brewery, ensuring Corporate Governance for equipment and system integrity through the application of and adherence to relevant Standards and Legislation.
Key roles and responsibilities:
Manage departmental Budget / Finances
Lead the establishment of a capacitance engineering capability
Lead engineering projects by increasing efficient project planning and execution thereof
Ensure conformance to specifications and standards
Manage the E&F function including Operations and Maintenance
Manage Site Engineering, encompassing Site Maintenance, Engineering Stores and Engineering procurement
Lead the risk management program, encompassing occupational health and safety and risk management
Ensure legal compliance in engineering and adherence to legal standards/regulations
People Management Facilitate team problem solving and decision making
Lead the engineering team in a manner that engenders ownership, empowerment and team interaction
Lead the development of engineering team goals and ensure these are communicated and understood by team members
Conduct regular engineering team goal review sessions
Ensure training need analyses are conducted and training plans developed for team members
Ensure appropriate competencies are developed in the team, and ensure cross skilling occurs within the engineering team
Profile:
3 year appropriate tertiary qualification, i.e.
B Tech: Mech or Electrical
BSc Mech or Electrical
EIZ membership is required
Minimum 7 years experience in a FMCG environment.
Additional Information:
Band: VI
The advert has minimum requirements listed. Appointments will be made in line with ABInBev recruitment policy and talent requirements. Assessments and background checks form part of the recruitment process. Management reserves the right to use additional/ relevant information as criteria for short-listing.
Entrepreneurs Financial Centre
Posted Job · 7 days ago
Information Systems Auditor
4 Feb 15:00
JOIN OUR TEAM
Entrepreneurs Financial Centre (EFC) is a leading Microfinance Institution, licensed and regulated by the Bank of Zambia. For over 29 years now, we have served and empowered entrepreneurs with tailor-made financial solutions to help them take the next step in their business.
JOB SUMMARY
The Information Systems Auditor will be responsible for ensuring that EFC’s IT system adheres to security, regulatory, and compliance standards. He/she will also be responsible for performing on-site audits of IT and any other business systems, identifying possible vulnerabilities, and preparing audit reports based on the findings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the resource planning and requirements for Information Technology Audit assignments, special assignments, and management requests.
Lead and coordinate investigations for security incidents, breaches, and data leaks promptly.
Enforce information security policies, standards, and procedures to ensure compliance with industry regulations and internal guidelines.
Coordinate regular IT risk assessments to identify potential vulnerabilities and threats to EFC’s information systems. Develop mitigation strategies and action plans.
Educate EFC employees about security best practices and conduct training sessions to enhance the overall security awareness within the organization.
Enforce the implementation and maintenance of security technologies, including firewalls, intrusion detection systems, antivirus software, and access control mechanisms.
Evaluate and monitor third-party vendors’ security practices and ensure that they comply with the EFCs security requirements.
Maintain security metrics and reporting mechanisms to measure the effectiveness of security controls and identify areas for improvement.
Develop Audit programs and ensure the appropriate testing mechanisms are developed.
Communicate the results, findings, and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Management.
Maintain professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
Support the Head of Audit in coordinating with the External Auditors.
Report on an ad-hoc basis on specific projects as and when necessary.
Access Management lead: Ensure timely user deactivation on all platforms.
In charge of the management of all security monitoring tools, reporting on all potential threats and providing recommendations for resolving incidences.
Follow up on the implementation of audit recommendations promptly.
QUALIFICATIONS
Grade 12 certificate
BSC in Computer Science or related field.
ITIL Foundation/COBIT 5 Foundations.
CISA, CRISC, CISM, and CGEIT (advantageous).
2-3 years’ experience in Information Security Operations and/or Governance, Risk and Compliance coupled with exposure to implementing frameworks such as ISO 27001 and NIST and/or;
2-3 years of Corporate/IT Governance, Risk and Compliance and/or;
2-3 years of IT Auditing
Zambia Centre for Communication Programs
Posted Job · 7 days ago
Project Driver (Female)
26 Apr 15:00
JOB OPPORTUNITIES
Zambia Centre for Communications Programme (ZCCP) is a not-for-profit, locally based multi-media communications organization, which uses the power of the mass media (radio, TV and print) and social mobilization to reach the Zambian population and to affect social and behavior change.
ZCCP uses a rigorous formative research process to generate appropriate edutainment content relevant to health and development priorities in Zambia. At community level we work with girls, boys, women, men, persons with disabilities, key and priority populations. At policy level, we work with National Assembly of Zambia, House of Chiefs and other Traditional Leaders, Religious Leaders and various government ministries and National AIDS Council.
ZCCP is looking to recruit for the following position:
Job Title. : Driver (1)
Location : Copperbelt Province (Ndola)
Required: Female Driver
Objective:
The driver will facilitate the movement staff, donors and other stakeholders during project implemation and monitoring and to make sure all vehicles are mechanically road worthy.
Tasks and Responsibilities:
Maintains cleanliness of vehicles at all times (both inside and outside)
Pay attention to any electrical and mechanical faults and report to her supervisor.
Report any case of accident, injury or damage of vehicles to her supervisor
Dress in accordance with the organization’s dress code
Maintenance and servicing of project vehicles and log books
Monitor and ensure the status of assigned vehicles, engine oil, water and brake fluid is checked on a daily basis (ROUTINE CHECKS)
Monitor service, repair, insurance, road tax and fitness of vehicles
Ensure that all trips are approved and recorded in the log books
Remind supervisor on maintenance/service required on the vehicle
Assist with some basic administrative tasks
Adhere to the Zambian Road traffic laws
Monitor the fuel does not go below quarter tank
Facilitate project staff and donors during the implementation of project work
Any other duties as may be assigned
Reporting and Supervision:
The Driver will report to the Administrative and Logistics Assistant.
Education, Experience and other Skills:
A minimum of a grade twelve certificate, mechanical qualifications will be an added advantage
Clean driver’s license minimum class C (Manual)
Minimum two (2) to three (3) years experience
Computer knowledge will be an added advantage
Possess good interpersonal skills
Ability to follow instructions
Dangote Industries Zambia Ltd
Posted Job · 7 days ago
Personal Assistant
25 Apr 15:00
Description
In this role as a Personal Assistant to the CEO at Dangote Cement, you will be responsible for providing comprehensive administrative support to the CEO in a professional and confidential manner.
You will manage the CEO’s calendar, organize meetings, handle correspondence, and assist in preparing reports and presentations. You will also be involved in coordinating travel arrangements and managing other administrative tasks as required.
Your attention to detail, excellent organizational skills, and ability to prioritize tasks will contribute to the smooth functioning of the CEO’s office.
Requirements
Requirements:
Proven experience as a Personal Assistant or similar role supporting C-level executives
Excellent organizational and time management skills
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite
Discretion and confidentiality in handling sensitive information
Ability to prioritize tasks and work under pressure
Strong interpersonal skills and ability to work independently
Bachelor’s degree in Business Administration or related field (preferred)
Minimum of 5 years of relevant work experience
Benefits
· Medical Insurance Cover
· In-House Pension Scheme
· Production Bonus
Life Assurance
